Job Title: Customer Service Representative - Customer Service
Location: Syracuse, NY
Job Description
Call Center Representatives to join their growing team! Bilingual in English & Spanish is a plus! Strong data entry skills are
This position offers $$, and a hybrid-remote work environment, with 3-days in office and 2-days remote,
This organization offers a comprehensive benefits package including affordable Medical, Dental and Vision insurance, Medical FSA, tuition reimbursement, student loan assistance, PTO, and an up to a 6% retirement plan match!
Job Duties:
- Answering inbound calls in a fast-paced environment
- Make outbound calls with changes and update new schedules and notes in database
- Communicate with customer via email as needed
- Provide pertinent information to customers
- Research and resolve any issues
- Process payments while remaining in compliance
- Maintain data integrity to assure notes and schedules are created effectively
Qualifications:
- 2+ years of call center experience
- Strong computer and data entry skills required
- Excellent customer service skills
- Bilingual in Spanish and English a plus
- Must have a strong attendance record and good references from previous employers
Regards,
Mukesh Kumar
Wingsoft consulting LLC
Phone: (308) 365-9435 (Text me if not reachable)
Whatsapp Number: +1 (308) 365-9435
Email:
Plainsboro Township, NJ 08536
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Skills :