Billing and Collection Leader

• To be heavily involved in answering the phones with in 3 rings to support the rest of the Office.
  
• To serve customers collecting stock which involves cash handling and use of World Pay & PDQ machine
  
• To provide a range of clerical duties including, filing, inputting invoices on the system, message taking and sorting
  
• To respond to routine correspondence and enquiries from members of the public, suppliers, and other staff.
  
• To help the admin/cashier check drivers in when returning from delivering (this also involves cash handling)
  
• To deal with all customer contact effectively, and courteously, in line with LWC Drink s policies and procedures.
  
• To maintain manual and computerised systems including inputting data, keeping records, statistics, confidential and general filing systems.
  
• To study towards and complete the NVQ level 2 in Business Administration.
  

Requirements

Desired skills and personal qualities

• Communication skills
  
• IT skills
  
• Organisation skills
  
• Customer care skills
  
• Administrative skills
  
• Analytical skills
  
• Team working
  
• confident
  
• good on the phone
  

Qualifications

• GCSE or equivalent English/Maths (Grade A*-C (9-4)) desirable
  

Benefits