Patient SupportEngagement Manager

Patient Support/Engagement Program Manager

ABOUT ASTRAZENECA

AstraZeneca is a global science-led patient-focused biopharmaceutical company that focuses on the discovery development and commercialisation of prescription medicines for some of the worlds most serious diseases. But were more than one of the worlds leading pharmaceutical companies.

SITE DESCRIPTION

AstraZeneca is experiencing a significant transformation in the Kingdom of Saudi Arabia driven by a commitment to advancing healthcare innovation and sustainable growth. Building on our global legacy AZ KSA is rapidly evolving its operations to better serve patients collaborate with healthcare stakeholders and contribute to the ambitious goals outlined in the Saudi Vision 2030. We are investing in talent digital solutions and new ways of working; all designed to enhance our impact on patient outcomes and reinforce our leadership in therapeutic areas. This dynamic environment calls for visionary agile professionals who thrive in change and are motivated to help shape the future of healthcare in KSA.

ROLE SUMMARY

Are you driven to design solutions that meaningfully improve patients lives Do you want to apply your experience to a company that follows the science and turns ideas into lifechanging medicines Join AstraZeneca.

About AstraZeneca is a global scienceled patientfocused biopharmaceutical company advancing prescription medicines for some of the worlds most serious diseases. We go beyond medicines to address the full patient experience supporting prevention earlier diagnosis and seamless care across the journey so our science can have truly transformative impact.

What youll do

• Advance patient centricity: Build a deep actionable understanding of patient journeys and priority barriers relevant to AZs portfolio embedding the patient voice across therapy areas.
• Scan and innovate: Stay ahead of industry trends to continuously improve and deliverinnovative patient solutionsthat elevate selfmanagement and outcomes.
• Translate insights into strategy: Partner withcrossfunctional teams (CFTs)to convert insights into robust patient journeys strategies and compliant content across therapy areas.
• Lead patient programs endtoend: Design launch and optimizepatient support programsfrom awareness through wellness ensuring strong governance and adherence.
• Own channels and services: Managedisease awareness channels services and campaignsespecially throughdigital health solutionsto ensure flawless execution.
• Build digital journeys: Developdigital personas and journeysthat empower diverse patient groups and improve experience and adherence.
• Institutionalize patient centric culture: Coach teams uplift capabilities and definemetricsthat evidence impact on patient outcomes while aligning with AZ values and policies.
• Governance and compliance: Partner withmedical governanceto ensure policies are accurate and evolving; maintain full compliance with internal/external standards.
• External partnership: Serve as AZs point with advocacy groups and authorities; cocreate initiatives coordinate on disease awareness materials and cultivate trust across the ecosystem.
• Operational excellence: Lead tactical plans manage agencies and budgets effectively and drive continuous improvement.
• Accountabilities:

You will lead crossfunctional collaboration to embed patient insights into policy planning and solution design. Acting as the organizational expert on patient perspectives you will apply experience mapping to shape strategy partner with advocacy groups to strengthen policy impact and orchestrate compliant impactful patient communications and disease awareness campaigns. You will champion the patient voice in decisionmaking and engagement at every stage.

Only Applications in KSA will be considered.

Essential for the role Internally and Externally

• Education: Bachelors degree inPharmaceutical Sciences Medicine or a relevant field.
• Experience: 57 years in the pharmaceutical industry with provenproject/program managementoversight in healthcare.
• Minimum 3 years of experience in the medical field.
• Patient engagement: Demonstrated experience inpatient engagementroles is required;digital experienceis preferred.
• Innovation track record: Evidence of deliveringinnovative patient solutionsthat improve experience and outcomes.
• Leadership in matrix: Ability to lead acrosslarge complex culturally diverse matrix organizationswithout direct authority.
• Relationships & advocacy: Strong relationship development and management skills;patient advocacyexperience preferred.
• Insights expertise: Experience withpatient insights researchis a strong advantage.
• Compliance & ethics: High ethical standards; familiarity withlocal and global compliancerequirements.
• Problem solving: Ability to resolve conflict and independently navigate complex crossfunctional challenges.
• Cultural fluency: Highly developedcultural sensitivity; experience working across regions and global teams.
• Operational rigor: Attention to detailplanningproject managementbudgeting and effectiveagency management.
• Leadership skills
• Communication: Excellent interpersonal verbal written and presentation skills.
• Collaboration: Proven ability to work independently and collaboratively with internal and external partners.
• Strategic insight contribution: Provideportfoliolevel patient and care partner insightson unmet needs and treatment burden to inform prioritization and investments.

Why AstraZeneca

At AstraZeneca were dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. Theres no better place to make a difference to medicine patients and society. An inclusive culture that champions diversity and collaboration and always committed to lifelong learning growth and development. Were on an exciting journey to pioneer the future of healthcare.

So whats next

• Are you already imagining yourself joining our team Good because we cant wait to hear from you.
• Are you ready to bring new ideas and fresh thinking to the table Brilliant! We have one seat available and we hope its yours.

Where can I find out more

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Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds with as wide a range of perspectives as possible and harnessing industry-leading skills. We believe that the more inclusive we are the better our work will be. We welcome and consider applications to join our team from all qualified candidates regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment) as well as work authorization and employment eligibility verification requirements.