Senior Manager of Sales Engineering

Our client is looking for a highly motivated and talented customer-facing manager of a new IP and Optical Sales Engineering ME team addressing customer requirements and opportunities across Middle East customers. This is a great opportunity to lead a dedicated team of Sales Engineers looking at all levels of technology provided by the company.

The role requires knowledge of optical transport and IP technologies and a good understanding of the submarine telecommunication market and business models.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Build trust with key technology decision makers within the customer base

• Be the subject matter expert and technical advisor to their customers

• Liaise with other sales teams and drive collaboration on common projects where needed

• Build and nurture a strong technical team of Pre-Sales experts

• General team management functions (Performance Appraisals Feedback Hiring etc)

• Executive readouts and business reporting functions

• Build expertise on the companys optical transport and IP solutions

• Be able to drive network architecture discussions comparisons and clearly articulate our clients value proposition as a market leader in this segment

• Be aware of the competitive landscape on technology and commercial models

• Lead Customer Product solution discussions and presentations

• Lead in the preparation of quotes RFxs and forecasts

• Own the end-to-end solution responsibility for the company proposals to end customers.

• Driving deep collaboration across the SE S3 and PLM functions

Areas of impact

• Strong technologist and follower of industry trends. Have a strong profile within their industry segment and be recognized as a key influencer.

• Good working knowledge of the company and competitor solutions and their relative merits in delivering value to customers in solving their challenges.

• Expert level of knowledge of optical transport technologies (OTN DWDM DCI etc) and good understanding of Core Routing/Switching technologies and protocols and multi-layer network architectures (IP Ethernet MPLS) is required

• Strong process management problem-solving and organization skills.

• Outstanding communicator and relationship builder

• Ability to travel as needed 20%.

Experience

• 10 years of telecommunication industry experience

• Exposure and solid understanding of the telecommunications optical space

• Experience as a pre-sales professional

• Must be commercially minded the candidate will have a practical engineering background with sales experience to add to the technical capabilities

• Business acumen and understanding of the sales cycle and stage requirements

• Established track record of senior/director level engagements with a range of functions within a given organization: Commercial Engineering Product Management Services

• Excellent written and verbal communication skills (English and Arabic) both technical and non-technical

• Experience in people management having led small to medium-sized teams