IT Manager

Job Title: IT Manager

Location: Riyadh Saudi Arabia

Experience: 57 Years

Work Schedule: 5 Days/Week (Sunday Thursday)

Core Purpose We are seeking a dynamic and hands-on IT Manager to lead our IT Departments end-to-end functional areas. This role is pivotal in managing our infrastructure solution development and software/hardware lifecycle to ensure our business remains agile secure and technologically advanced.

Key Responsibilities

• ERP & Business Applications: Manage and enhance ERP systems document business processes and ensure 100% user adoption of new features.
• Infrastructure & Connectivity: Oversee servers networks and hardware performance. Ensure stable connectivity and robust backup protocols with minimal downtime.
• Support & Training: Lead daily IT operations resolve service tickets within SLAs and provide comprehensive training to end-users.
• Cybersecurity & Risk: Implement security measures monitor threats and maintain risk registers to ensure 100% compliance with security standards.
• Policy & Asset Management: Develop IT SOPs maintain accurate asset inventories (warranties/renewals) and manage vendor relationships.
• Project Management: Plan and execute IT projects aligned with business goals ensuring delivery is on time and within budget (5% variance).

Requirements

• Education: Bachelors degree in Computer Science or Business Management.
• Certifications: Professional certification in Network Management and Application Development.
• Experience: 57 years in IT with at least 23 years in a supervisory or managerial capacity.
• Skills: Well-versed in computer operations pragmatic problem-solving and a customer-service-oriented mindset.

Working Conditions

• Based in Riyadh with travel to various business units as required.
• Willingness to support a 24x7 environment for urgent situations.
• Laptop provided for mobile/remote flexibility.