IT Project Manager
شارك هذه الوظيفة
موقع الوظيفة:
مدينة 6 أكتوبر - مصر
الراتب شهرياً:
لم يكشف
تاريخ النشر:
نُشرت قبل 5 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
What Will you do
Project Planning & Delivery
Lead IT projects from initiation to closure ensuring adherence to project management methodology and
best practices.
Prepare project plans schedules budgets risk matrices and resource allocations.
Develop business requirement documents (BRDs) scope of work and detailed project charters.
Steer projects through check-points status reviews and steering committee updates.
Ensure successful implementations of new sites contact center technologies and digital solutions from an IT
perspective.
Stakeholder Management
Interface with business units IT Operations Application Development vendors and external stakeholders.
Facilitate communication align expectations and resolve project conflicts or escalations.
Ensure project alignment with business strategy digital transformation objectives and IT governance.
Budget & Resource Management
Track project budgets forecast resource requirements and optimize resource allocation.
Approve project expenses monitor cost variances and ensure financial accountability.
Assign project tasks to team members monitor performance and ensure delivery commitments are met.
Governance Risk & Compliance
Maintain project documentation risk registers change requests and issue logs.
Ensure adherence to enterprise project governance frameworks IT policies and regulatory requirements.
Identify assess and mitigate project risks; escalate major risks to Lead IT Project Management or Head of
Digital Transformation.
Testing & Handover
Oversee User Acceptance Testing (UAT) and ensure business and IT sign-offs.
Coordinate the handover of projects to IT Operations teams (for infrastructure/contact center) or Application
Development teams (for ERP and transformational projects).
Ensure knowledge transfer training and support documentation are delivered during handover.
Continuous Improvement
Drive continuous improvement initiatives in project management processes tools and templates.
Contribute to lessons learned best practices and PMO knowledge repository.
Technical Skills
Project management for IT digital and contact center projects ERP implementation and enhancement projects IT operations infrastructure and digital platform knowledge Risk management budgeting resource planning and project governance Proficiency in project management tools (MS Project JIRA Smartsheet or equivalent) UAT planning and coordination BRDs and scope definition Call Center industry background is plus.
Professional Experience
6-9 years of experience in IT project management with at least 3 years in managing medium to large scale projects ITIL Foundation (optional for IT process alignment) PMP (Project Management Professional) PRINCE2 Practitioner Agile / Scrum Master / SAFe certifications (preferred).
Management Experience: 2 years of project management & excellent stakeholder management.
