IT Support & Security Specialist
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
الخبرة المطلوبة:
تاريخ النشر:
نُشرت قبل 11 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
MAIN TASKS:
- Provide comprehensive technical support for hardware software & communication tools to all office & field staff.
- Manage the full lifecycle of user accounts including onboarding offboarding and access permissions.
- Monitor security logs and alerts to identify investigate and mitigate potential cybersecurity threats
- Deploy and maintain endpoint protection tools such as antivirus EDR and disk encryption.
- Manage and troubleshoot local area network (LAN) and wireless connectivity within the office environment.
- Assist in the implementation and enforcement of corporate IT security policies and procedures.
- Conduct regular vulnerability scans and coordinate the patching of workstations and office software.
- Maintain an accurate inventory of all IT assets including laptops mobile devices and peripherals.
- Deliver basic cybersecurity awareness training to employees to reduce the risk of phishing and social engineering.
- Support the Systems & Cloud Administrator in maintaining office-based backup solutions and recovery tests.
- Document all support requests and technical resolutions within the companys ticketing system.
Requirements
QUALIFICATIONS:
- Proven ability to troubleshoot Windows environments and Microsoft 365 applications.
- Hands-on experience with firewall management and VPN configuration for secure remote access.
- Solid understanding of networking protocols including TCP/IP DNS and DHCP.
- Familiarity with security frameworks (such as NIST or ISO 27001) as applied to corporate IT.
- Ability to communicate technical concepts clearly to non-technical staff.
- Experience using ticketing systems and remote monitoring (RMM) tools.
- Strong analytical mindset with a focus on proactive problem-solving.
- Must be Oman resident
EDUCATIONAL:
- Bachelors degree in computer science Information Technology Cybersecurity or a closely related field.
EXPERIENCE:
- Minimum of 46 years of experience in an IT support role with at least 12 years specifically focused on or involving junior-level cybersecurity responsibilities.
Experience working within a structured ICT department (ideally in a utility or service-oriented sector) is an advantage.
Job Purpose The IT Support & Security Specialist serves as the primary guardian of the companys digital workplace ensuring that end-users remain productive while the corporate network and data remain secure. This role balances responsive technical troubleshooting with proactive security monitoring bridging the gap between daily hardware/software support and the implementation of essential cybersecurity protocols.
Required Education:
Bachelors degree in computer science Information Technology Cybersecurity or a closely related field.
