Operations Associate

Operations Associate

Remote (Syria)
Employee IT Operations

Location: Fully Remote (Candidates must be based in Syria)
Employment Type: Full-Time
Industry: IT & Telecommunications Services
Working Hours: Monday to Friday 9:00 AM to 6:00 PM (Syrian Time) including a 1-hour break. Overtime may be required depending on operational needs.

Important: This is a strictly full-time position. It is not suitable for students part-time applicants or individuals with other professional commitments during standard working hours.

About Azurreo

Azurreo is a global services partner supporting telecommunications and technology-driven organizations worldwide. We deliver specialized technical operational and project expertise across multiple regions.

Our organization operates in a fully remote environment built on structured execution accountability and continuous improvement. We provide long-term career development and international exposure for our team members.

Role Overview

As an Operations Associate you will support the coordination and monitoring of operational activities related to IT and telecommunications services delivered to international clients.

This role focuses on task coordination operational tracking documentation and communication between technical teams and stakeholders.

The position is designed for professionals with 12 years of professional experience who are comfortable working in structured environments and supporting operational processes.

Tasks

Operational Coordination

• Support daily operational planning and task tracking
• Coordinate activities between internal teams and technical stakeholders
• Follow up on action items and ensure operational deadlines are met
• Maintain structured operational trackers and documentation

Monitoring & Reporting

• Track operational progress and delivery timelines
• Identify delays or operational risks and escalate when necessary
• Prepare structured status updates and operational summaries
• Maintain clear documentation of operational activities

Technical Environment Support

• Work alongside technical teams involved in IT infrastructure and telecommunications services
• Maintain documentation related to technical activities and operational processes
• Translate technical inputs into structured operational documentation

Process & Quality Compliance

• Follow internal operational procedures and quality standards
• Support preparation of documentation for internal reviews or client reporting
• Contribute to continuous improvement of operational workflows

Requirements

Required Qualifications

• Bachelors degree in Information Technology Computer Science Engineering Telecommunications or a related field
• 12 years of full-time professional experience in operations IT support service coordination or similar roles
• Internships or academic projects do not count as professional experience
• Basic understanding of IT infrastructure concepts (networking IP addressing firewalls or cloud environments)
• Professional proficiency in English (written and spoken)
• Strong organizational skills and attention to detail
• Ability to work independently in a structured remote environment
• Reliable internet connection and professional home-office setup

Preferred Qualifications

• Exposure to telecommunications or infrastructure environments
• Experience working with task tracking tools or operational dashboards
• Experience working with international teams

Benefits

• Salary paid in USD
• Full-time employment
• 100% remote work
• Paid annual leave and public holidays in accordance with company policy
• Exposure to international clients and projects
• Structured onboarding and training
• Career progression toward Operations Specialist or Project Coordination roles
• Professional and process-driven work culture

If you are a motivated professional seeking stable full-time remote employment within an international IT and telecommunications environment we encourage you to apply.

Please submit:

• Your CV in English
• A brief cover letter explaining your relevant experience

Applications are reviewed on a rolling basis. Only shortlisted candidates will be contacted.