Senior Customer Success Manager KSA
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موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت قبل 15 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
القسم:
ملخص الوظيفة
About Us
At Were Building the Most Impactful Healthcare Company on Earth
We believe that access to a great doctor is a basic human right. Today thats not a reality. Delays misdiagnoses administrative chaos and burnout plague the system.
Our Mission: One Human One Doctor. We build AI teammates that augment clinicians scribes nurses receptionists translators all powered by our own world-class models and deployed in real-world care.
What Youll Do
Own the client relationship: build deep partnerships with C-suite VPs directors and clinical leaders; run all client meetings check-ins and QBRs.
Lead outcomes: define success metrics build adoption plans and ensure our clients win
Drive expansion: identify opportunities ensure pilots are successful demonstrate measurable ROI on the metrics our clients care about (e.g. hours saved increased revenue staff satisfaction).
Playbook building: Build the playbook for how we consult and support our highest value accounts
Be the voice of the client internally: translate real-world pain into roadmap priorities and ensure Sully ships what moves the needle for our clients
What You Must Bring
6 years in client-facing roles serving C-suite / VPs / Directors running high-stakes meetings and influencing outcomes.
Evidence you can create trust fast deliver results and keep executive stakeholders aligned.
Preferred backgrounds: high-growth B2B startup experience ex-founders management consultants and client-facing finance roles
You operate like an owner and take extreme accountability.
Youre metrics-driven prioritize relentlessly and own results end-to-end.
Willingness to travel up to 20% for in-person client meetings and industry conferences
First-Month Focus
Master Sullys product understand our clients clinical workflows and build a point of view on what winning looks like for each strategic account.
Establish executive cadence: stakeholder map success metrics meeting rhythm and a success plan for each of your accounts
Deliver at least one visible client win (adoption lift workflow unlock expansion path)
Why Join
Revolutionizing the antiquated $800B Healthcare market
50% of us are ex-founders. We hire A-players not passengers
Speed matters - we operate with urgency autonomy and ownership
Youll work on real first-of-their-kind problems at the edge of AI and medicine
Your work helps doctors reclaim their time - and patients get better faster care
is an equal opportunity addition to EEO being the law it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability or other protected status such as race religion color national origin sex sexual orientation gender identity genetic information pregnancy or age. prohibits any form of workplace harassment.
Required Experience:
Manager
المهارات المطلوبة
- Debugging
- Remote Access Software
- إدارة خدمات تكنولوجيا المعلومات
- IOS
- تعدد مؤشرات الروابط
- VPN
- Neo4j
- FISMA
- SSO
- Github
- Google Suite
- استكشاف الأخطاء وإصلاحها
عن الشركة
Sully.ai saves doctors time with an AI team: Nurse, Receptionist, Scribe, Med Asst, Coder & Pharmacy Tech—seamless handling check-in to prescriptions.
