MANAGER Training and Development

Dar es Salaam - تنزانيا

الراتب شهرياً: لم يكشف

الخبرة المطلوبة: 5سنوات

تاريخ النشر: نُشرت قبل 3 ساعة

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

KEY RESPONSIBILITIES:

1. Training Strategy & Execution

Lead planning execution and continuous improvement of functional training programs across the Bank. This includes designing and implementation of the annual training programs.

Manage and operationalize the Banks internal academies and talent development programs (e.g. Banking 101 Retail Banking Academy Service Excellence Academy etc.).

Translate strategic capability gaps into actionable learning pathways and development programs.

Ensure training initiatives align with regulatory compliance and organizational capability priorities.

In liaison with Senior Manager: Leadership Development & Culture Business Heads participate in the implementation of key leadership development programs including Executive programs Management Trainees and other Banking Talents development programs.

2. Learning Effectiveness Application & Accountability

Drive the Banks learning effectiveness model including teach-backs coaching for application action learning and post-training reinforcement.

Partner with business leaders/HoDs to increase accountability for employee development and application of acquired skills.

Design and execute mechanisms to measure application of learning on the job and impact on business results.

3. Capability Building & Skills Development

Implement structured capability-building programs to improve staff performance productivity and service excellence across the Bank.

Ensure consistency quality and standardization of capability development across all branches and functions.

Drive and support development of competency frameworks proficiency levels and career development pathways.

4. Learning Operations & Program Management

Coordinate scheduling facilitation logistics learning materials and stakeholder communication for all training programs.

Manage relationships with internal trainers external facilitators and training partners while ensuring quality and cost-effectiveness.

Oversee digital learning content curation registration and LMS utilization to drive self-paced development.

In consultation with Senior Manager: Leadership Development & Culture develop the annual training budget by sourcing comparative market rates from reputable service providers on identified courses.

From the overall approved budget drafting detailed budgets to motivate specific programs and obtaining approval of the costs before training commences.

Preparing collecting and reconciling petty cash for all in-house training budgets and finally submitting receipts to the Finance department.

5. Reporting Compliance and Governance

Develop maintain and present monthly and quarterly Training & Development dashboards analytics and insights to support the decision making process in the Bank.

Track and report training compliance against regulatory requirements (e.g. BOT mandatory compliance training).

Maintain accurate and auditable training and development records for all programs and critical and targeted professional certifications in the Bank.

Monitor training budgets optimize training costs and track return on training investment.

Ensure adherence to internal policies procedures and quality standards for all learning programs.

6. Stakeholder Engagement & Business Partnering

Act as a learning adviser and strategic partner to internal stakeholders by providing insights and recommendations for driving employee engagement in the bank.

7. Continuous Improvement & Innovation

Introduce innovative learning methodologies including blended learning digital experiences simulation-based learning and micro-learning.

Benchmark learning practices with banking and industry standards to ensure competitiveness and relevance.

Build a culture of learning curiosity and continuous development across the organization.

Risk Management:

Update and maintain risk procedures and systems with respect to risk identification risk assessment risk monitoring risk mitigation strategies and risk reporting.

Ensure effective adoption and utilization of risk management tools available within the Bank.

Drive remediation of risk management exceptions identified during audit or risk reviews.

Promote risk management culture and adhere to all banks policies and procedures.

Requirements

QUALIFICATION:

Bachelors degree in human resources management Business Administration or related field from a recognized institution.

Masters degree and professional HR certifications will be an added advantage.

5 years experience in Training Learning & Development or HR in a structured organization - preferably banking/financial services. Experience managing large-scale learning programs academies or capability development projects.

KEY RESPONSIBILITIES:1. Training Strategy & Execution Lead planning execution and continuous improvement of functional training programs across the Bank. This includes designing and implementation of the annual training programs. Manage and operationalize the Banks internal academies and talent de...