Durable Solutions Officer

March 9 2026

A (least hardship)

FamilyFamily

PR3

Professional

Reason

Regular > Regular Assignment

Durable Solutions Officer

Organizational Setting and Work Relationships
The Durable Solutions Officer is a focal point for solutions related issues in a country and normally reports to the Senior Durable Solutions Officer Senior Protection Officer or where appropriate to the Assistant or Deputy Representative. The incumbent may have supervisory responsibility for durable solutions staff who may include staff within the functional groups of durable solutions reintegration repatriation and resettlement. S/he works closely with protection and programme staff and ensures operational standards and practices in solutions delivery at the country level.

The Durable Solutions Officer is relied upon to assist in the development implementation and adherence to protection resilience and solutions strategies and to advise on all solutions topics. These include: voluntary repatriation (refugees) or return (IDPs) and sustainable reintegration; local integration and other local solutions; relocation resettlement and complementary pathways for admission to third countries; Global Compact on Refugees commitments and opportunities; housing land and property; statelessness (in line with the campaign to End Statelessness by 2024); age gender diversity (AGD) and accountability to affected populations (AAP) through community-based protection. The Durable Solutions Officer should provide planning and foresight to advance progress in Protracted Refugee situations where applicable and/or to prevent new situations from becoming protracted. Assisting the Country Office in fostering an environment to enhance partnerships is a critical element of the work as are activities designed to strength the involvement of refugee communities and their hosts in the design and implementation of solutions strategies. If in a regional office/ Bureau s/he also coordinates durable solutions activities between and among country offices in the region ensuring consistency with relevant Global Strategic Priorities and Policies. If in a regional office/ Bureau s/he works closely with protection registration information management education development programme and technical staff including cash livelihoods and shelter and promotes operational standards policy and practices in comprehensive solutions delivery. The incumbent may maintain close working relations with regionally based UN sister entities other intergovernmental organizations and non-governmental organisations on durable solutions matters.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities in line with the regulatory framework of UNHCR which includes the UN Charter UN Staff Regulations and Rules UNHCR Policies and Administrative Instructions as well as relevant accountability addition staff members are required to discharge their responsibilities in a manner consistent with the core functional cross-functional and managerial competencies and UNHCRs core values of professionalism integrity and respect for diversity.

Duties
- Support the development of multiyear comprehensive protection resilience and solutions strategies as relevant.
- Monitor the implementation of and implement interventions under the protection and solutions strategy/ies; identify challenges and report on achievements.
- Serve as focal point for durable solutions including chairing Durable Solutions Working Group(s) and achieving a schematic overview of country/regional Durable Solution Working Groups or other solutions coordination mechanisms.
- Participate in consultative processes within UNHCR and with a broad range of external partners to promote all durable solutions.
- Ensure close linkages with staff that oversee data and information production to deliver fact based advocacy and support for durable solutions.
- Support the internal UNHCR processes related to voluntary repatriation and returns including data management the preparation of Exchange of Letters Tripartite Agreements standard operating procedures and other agreements as required.
- Support country operations in the development and implementation of the local integration and other local solutions aspects of solutions strategies ensuring inclusion of forcibly displaced and stateless persons in national systems and services and in national and local development processes.
- In the absence of dedicated resettlement and complementary pathways staff and in close collaboration with multi-functional teams: ensure UNHCRs resettlement and complementary pathways for admission standards are correctly and coherently applied; efficient fair and transparent procedures are in place across the AOR targets are met and fraud prevention mechanisms are in place; operations are supported to develop advocacy strategies and operational responses to pursue the identification development promotion and facilitation of access to complementary pathways for admissions to third countries; ensure that country operations plans reflect the strategy on RST/CP and that the necessary resources are allocated to address gaps across the AOR.
- Represent UNHCRs Resettlement and Complementary Pathways positions with Resettlement and other third countries host government and at regional level.
- Building on the commitments made in the Global Compact on Refugees support the development and maintenance of strategic partnerships with UN and other development agencies civil society peacebuilding actors and the private sector engaging on areas including resilience rule of law and governance and housing land and property.
- Ensure that UNHCRs analysis of the risks and obstacles to solutions including sustainable reintegration and integration is instrumental in development actors priority areas of engagement.
- Provide planning and foresight to advance progress for protracted refugee situations and/or to prevent new situations from becoming protracted.
- Liaise with colleagues for the purpose of identifying and prioritizing durable solutions needs and ensuring adequate and timely interventions.
- Support Communication staff in developing a communication plan to support the durable solutions strategy including media.
- Serve as focal point on durable Solutions-related issues for communities to ensure good communication.
- Advise on populations of concern appropriate engagement for the identification of the most appropriate solutions including through enhanced two-way communication participatory assessments intentions and perceptions surveys and other forms of community based assessments.
- Promote the strengthened involvement of 25940 in the design and implementation of solutions strategies transition projects peace-building and development initiatives.
- Analyse statistics trends and other documents and draft reports.
- Participate in training activities aimed at the capacity building of UNHCR and partner staff on durable solutions peace building/coexistence and partnership.
- Monitor the implementation of the programme through managing the human and financial resources and identify gaps to ensure optimum use of available funds.
- Represent UNHCR in meetings related to durable solutions.
- Clear documents and reports coming out of the Durable Solutions Unit.

In addition to the main duties listed above for positions located in regional bureaux:
- Support the development of multiyear regional situational comprehensive protection resilience and solutions strategies as relevant together with UNHCRs stakeholders in Bureau and country operations governments and other partners.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience
Years of Experience / Degree Level
For P3/NOC - 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree

Field(s) of Education
Law
International Law
Political Science
Social Science
Economics
International Relations;
or other relevant field.

Certificates and/or Licenses
Management Learning Programme;

Relevant Job Experience
Essential
Previous experience in solutions contexts. Thorough knowledge of International refugee law and its application.

Desirable
Solid UNHCR experience from both the Field (including Hardship Duty stations) and Headquarters.

Functional Skills
PR-Protection-related guidelines standards and indicators
PR-Durable Solutions/Comprehensive Solutions Strategies implementation
PR-Age Gender and Diversity (AGD)
IT-IT Refugee Systems & Applications
*PR-Developing Strategic Protection Framework
PR-Comprehensive Solutions Framework
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively contribute towards a working environment where each person feels safe and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse harassment including sexual harassment sexism gender inequality discrimination and abuse of power.

As individuals and as managers all must be proactive in preventing and responding to inappropriate conduct support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening shortlisting and selection of candidates.

Essential Attributes
Strong managerial skills including remote managerial skills of RST/RSD teams is considered an asset including duty of care for staff while overseeing the quality and integrity of the procedures to meet relevant quotas.
Considering the highly sensitive environment in Libya the incumbent will rely on strong diplomatic skills and an ability to identify and cultivate relationships with a diverse array of durable solutions stakeholders representing UNHCR Libya before the donors and resettlement countries and supporting advocacy efforts and reporting requirements of the Libya Operation.
The incumbent should have extensive experience in operationalization of durable solutions including through RST Humanitarian corridors complementary pathways and experience of wider range of UNHCRs engagement in voluntary repatriation.
The incumbent should have experience in managing RSD processes at all instances and teams.
The incumbent requires excellent coordination and communication skills. Experience in assessing training needs delivering training and monitoring staff development are applied in leading and improving a strong solutions team.

Desirable Attributes
Experience of serving in non-family high-risk duty stations will be considered an advantage.
Experience and knowledge of roll out of the strategic use of RSD.
Solid knowledge of the anti-fraud framework is required considering that the incumbent will assume the function of anti-fraud focal point for the Libya operation.
Written and spoken knowledge of the Arabic language is considered desirable.

Arabic

Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station please visit this link:

of Position:

In Libya UNHCR is currently working with a medium-sized number of international staff present in Tripoli and Benghazi while maintaining a back-office in Tunis Tunisia where some functional units are located. UNHCR operates amidst a challenging environment in Libya characterized by volatile political and security situation displacement and pressing humanitarian needs. Despite being present in the country since 1991 UNHCR faces constraints due to the absence of a formal Host Country Agreement with the State of Libya leading to operational hurdles. Libyas strategic location makes it a critical destination and transit point for refugees asylum-seekers and migrants with the number of 108455 registered asylum seekers and refugees by January 2026.

The ongoing conflict in Sudan has resulted in a significant refugee crisis with an estimated 550000 Sudanese refugees in Libya by end of 2025. The increased number of refugee arrivals from Sudan seeking safety in Libya has resulted in a high concentration of refugees in Al-Kufra with limited humanitarian presence on the ground. UNHCR Libya is leading the coordination and response to the Sudan refugee crisis targeting 550000 Sudanese refugees and 70000 host communities throughout the country.

The Durable Solutions Officer reports to the Deputy Chief of Mission. S/he has supervisory responsibility for Durable Solutions and Refugee Status Determination staff based both in Tripoli and in Tunis including UNHCR staff and international AWF requiring well-developed managerial skills.

The position requires experience working in an emergency environment with operational constraints and through remote management will be valuable as the situation in Libya is frequently adverse and the incumbent is required to manage from Tunis.

The incumbent applies remote management and oversight practices due to the location of the position while pursuing durable solutions outside Libya especially resettlement evacuation emergency transit mechanism in Rwanda and Romania humanitarian corridors to Italy procedures and secures solutions for refugees including unaccompanied children and victims of trafficking in coordination with Protection. Where relevant and the situation in country of origin allows for return in safety and in dignity the incumbent will initiate voluntary repatriation procedures aligned with operational guidance and in consultation with MENA Protection Services.

The duty station of the position is Tunis Tunisia though the incumbent is working for the Libya operation from the UNHCR Libya back-office in Tunis with expectations to travel to Libya as operational needs dictate.

Living and Working Conditions:

The position is based in the Libya back-office in Tunis Tunisia with very few security restrictions. Tunisia is classified as a category A duty station and all services are available including health facilities international schools banks housing (both furnished and unfurnished apartments or houses with varying prices). The Libya back-office in Tunis is operation from an office within the UNSMIL compound. The incumbent would be expected to travel to Libya as operational needs require. Libya is a non-family duty station and staff accommodation is provided in a UN compound that is well serviced with a supermarket restaurants and recreational amenities.

The weather in Tunisia is generally warm throughout the year compared to summer temperatures are about 40C with approximately 5 days per year with temperatures of 45C and more. Otherwise it is 35-40C and temperatures may fall to 20-30C in the evenings. Inland and in the south however high temperatures at 40-45C may go on for weeks.

Additional Qualifications

Skills

Bachelor of Arts: Economics Bachelor of Arts: International Law Bachelor of Arts: International Relations Bachelor of Arts: Law Bachelor of Arts: Political Science Bachelor of Arts: Social Science

Certifications

HCR Management Learning Program - UNHCR

Competencies

Accountability Analytical thinking Client & results orientation Commitment to continuous learning Communication Empowering & building trust Judgement & decision making Managing performance Managing resource Organizational awareness Planning & organizing Stakeholder management Teamwork & collaboration

Bi-Annual 2026 Compendium - Part B

Additional Information

This position doesnt require a functional clearance