Front Office Agent
ملخص الوظيفة
- Greet and welcome guests in a warm and professional manner.
- Perform check-in and check-out procedures efficiently.
- Handle guest requests inquiries and complaints promptly.
- Provide accurate information about hotel services amenities and local attractions.
- Coordinate with other departments to ensure seamless guest experience.
- Maintain accurate records and uphold confidentiality standards.
- Ensure compliance with company policies and Accor service standards.
Qualifications :
- Previous experience in front office or customer service is preferred.
- Strong communication and interpersonal skills.
- Professional appearance and demeanor.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Proficiency in English (additional languages are a plus).
- Flexible with working hours including weekends and holidays.
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
- Abinitio
- تحدث العربية
- مجالسة الأطفال
- محاماة
- دعم الإدارة
- طائر الطنان
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد