About Us
Our mission is to be the solutions and the team behind the best experiences for the worlds leading brands. Wherever and whenever needed.
With 170000 people working across the globe Foundever securely connects brands with their customers 9 million times a day in 60 languages. Our global footprint makes us one of the few true global players in the BPO industry.
Job Summary
We are seeking a detail-oriented and analytical Reporting Specialist to join our team. The ideal
candidate will be responsible for generating analyzing and presenting reports that provide actionable
insights to support business decisions. This role requires proficiency in data management and
visualization tools strong analytical skills and the ability to communicate complex information clearly.
Key Responsibilities:
Report Generation: Create maintain and automate regular reports and dashboards to track key
performance indicators (KPIs) and metrics.
Analyze large datasets to identify trends patterns and insights that can inform strategic
decisions.
Primary Job Responsibilities
Develop compelling visualizations using tools such as Power BI or Excel to present data in an
easily understandable format.
Ensure the accuracy completeness and integrity of data by performing regular data validation
and cleaning.
Work closely with various departments to understand their reporting needs and deliver
customized reports that meet their requirements.
Identify opportunities to streamline reporting processes and implement best practices for data
management and visualization.
Respond to ad hoc report requests and provide timely and accurate insights as needed.
Maintain thorough documentation of reporting processes methodologies and data sources.
Long Description
Qualifications:
Proficiency in data visualization tools such as Power BI or similar.
Advanced Excel skills including the use of pivot tables vlookups and complex formulas.
Strong analytical and problem-solving abilities with a keen eye for detail.
Excellent verbal and written communication skills with the ability to convey complex
information clearly and concisely.
Ability to manage multiple tasks and projects simultaneously with a high degree of accuracy and
attention to detail.
Flexibility to adapt to changing business needs and priorities.
Requirements
Key Competencies:
Critical Thinking: Ability to think critically and provide actionable insights based on data analysis.
Collaboration: Strong team player with the ability to work collaboratively across departments.
Initiative: Proactive approach to identifying issues and opportunities for improvement.
Customer Focus: Dedicated to meeting the expectations and requirements of internal
stakeholders.
Required Experience:
IC
About Us Our mission is to be the solutions and the team behind the best experiences for the worlds leading brands. Wherever and whenever needed.With 170000 people working across the globe Foundever securely connects brands with their customers 9 million times a day in 60 languages. Our global footp...
About Us
Our mission is to be the solutions and the team behind the best experiences for the worlds leading brands. Wherever and whenever needed.
With 170000 people working across the globe Foundever securely connects brands with their customers 9 million times a day in 60 languages. Our global footprint makes us one of the few true global players in the BPO industry.
Job Summary
We are seeking a detail-oriented and analytical Reporting Specialist to join our team. The ideal
candidate will be responsible for generating analyzing and presenting reports that provide actionable
insights to support business decisions. This role requires proficiency in data management and
visualization tools strong analytical skills and the ability to communicate complex information clearly.
Key Responsibilities:
Report Generation: Create maintain and automate regular reports and dashboards to track key
performance indicators (KPIs) and metrics.
Analyze large datasets to identify trends patterns and insights that can inform strategic
decisions.
Primary Job Responsibilities
Develop compelling visualizations using tools such as Power BI or Excel to present data in an
easily understandable format.
Ensure the accuracy completeness and integrity of data by performing regular data validation
and cleaning.
Work closely with various departments to understand their reporting needs and deliver
customized reports that meet their requirements.
Identify opportunities to streamline reporting processes and implement best practices for data
management and visualization.
Respond to ad hoc report requests and provide timely and accurate insights as needed.
Maintain thorough documentation of reporting processes methodologies and data sources.
Long Description
Qualifications:
Proficiency in data visualization tools such as Power BI or similar.
Advanced Excel skills including the use of pivot tables vlookups and complex formulas.
Strong analytical and problem-solving abilities with a keen eye for detail.
Excellent verbal and written communication skills with the ability to convey complex
information clearly and concisely.
Ability to manage multiple tasks and projects simultaneously with a high degree of accuracy and
attention to detail.
Flexibility to adapt to changing business needs and priorities.
Requirements
Key Competencies:
Critical Thinking: Ability to think critically and provide actionable insights based on data analysis.
Collaboration: Strong team player with the ability to work collaboratively across departments.
Initiative: Proactive approach to identifying issues and opportunities for improvement.
Customer Focus: Dedicated to meeting the expectations and requirements of internal
stakeholders.
Required Experience:
IC
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