Duty Manager Waldorf Astoria Cairo Heliopolis
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت قبل 8 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
What are we looking for
Duty Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:
- Previous supervisory experience in Front Office within hotels industry
- Good knowledge of Health and Safety and security procedures
- Excellent leadership skills and exceptional communication skills
- A passion for delivering exceptional levels of guest service
- Possess strong commercial acumen with experience in increasing profitability in a tight market sector
- Experience in managing budgets revenue proposals and forecasting results in a similar sized property
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of ONQ Property Management System
- Previous experience in a luxury hotel environment
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.
Its not just a job vacancy we will help you elevate your career by offering a variety of learning & development programs career growth & thousands of opportunities all around the world. Take the next step and be the star of your own success story!
What we offer:
Thriving work environment.
Team members special rates for Hilton hotels worldwide.
Thousand opportunities for career growth and development.
Comprehensive learning & development programs that fits all fields.
Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.
Competitive compensation and benefits.
Daily duty meal.
Life insurance.
What will I be doing
A Duty Manager you will works closely with Guests to greet converse and assist with enquiries especially when VIP Guests long-stay Guests and others are in the hotel lobby. A Duty Manager is responsible for managing the first impressions of our Guests and therefore must perform the following tasks to the highest standards:
- Occupy the hotel lobby and other public areas particularly at busy times
- Engage Guests in conversation and provide general assistance
- Manage record and resolve promptly all Guest complaints
- Meet and greet VIP Guests and major corporate clients upon arrival
- Coordinate the services and special facilities provided to long-stay Guests
- Understand all credit procedures and ensure they are applied
- Stay current with all hotel products services policies and emergency procedures
- Monitor Guest satisfaction reports and implement actions to improve results
- Handle record and follow through with management issues or emergencies that arise
- Conduct any Health and Safety procedures if required including fire walks food safety investigations etc.
Required Experience:
Manager
المهارات المطلوبة
- stock management
- علاقات الموظفين
- مهارات القيادة
- Data Collection
- Management Experience
- Microsoft Outlook
- إدارة المخازن
- إدارة الأعمال
- Rota Management
- Leadership Experience
- Supervising Experience
- تخطيط متطلبات المواد
عن الشركة
Experience a warm welcome at DoubleTree by Hilton Resort & Spa Marjan Island with the signature chocolate chip cookie at check-in. Located in Ras Al Khaimah, this charming resort is close to shopping and entertainment at Marjan Island and Al Hamra Mall. Guests enjoy easy access to ... اعرض المزيد
