- Assist the Accommodation Manager in planning organizing and managing daily accommodation operations
- Supervise and support accommodation staff including security housekeeping and maintenance teams
- Ensure strict adherence to accommodation policies procedures and house rules
- Handle residents requests inquiries complaints and minor conflicts professionally
- Monitor and maintain high standards of cleanliness hygiene and facility upkeep
- Coordinate with maintenance teams for prompt corrective and preventive maintenance
- Assist in preparing staff duty rosters schedules and shift plans to optimize coverage
- Conduct regular inspections to ensure health safety and security standards are met
- Maintain accurate records of residents room allocations maintenance incidents and inventory
- Prepare daily weekly and monthly operational reports for management review
- Support room allocation occupancy control and resident movements
- Participate in recruitment training and performance evaluation of accommodation staff
- Assist in implementing emergency procedures and respond to incidents or accidents
- Monitor inventory of accommodation supplies linens and equipment and coordinate replenishment
- Support budgeting and cost control by monitoring expenditures related to accommodation operations
- Act as a point of contact in the absence of the Accommodation Manager
- Identify operational inefficiencies and suggest improvements to enhance resident satisfaction
- Liaise with external service providers vendors and contractors for maintenance repairs or services
- Support initiatives to improve overall resident experience and operational standards
Qualifications :
- High or Intermediate qualification
- 24 years of experience in accommodation housing or facility management
- Previous experience assisting in daily accommodation operations
- Ability to supervise and coordinate staff (security housekeeping maintenance) when required
- Good knowledge of accommodation policies procedures and house rules
- Experience in handling residents requests and basic complaint resolution
- Strong organizational and time-management skills
- Ability to prepare schedules records and operational reports
- Basic understanding of health safety and security regulations
- Good communication and interpersonal skills
- Ability to work under pressure and handle multiple tasks
- Proficiency in MS Office (Word Excel Outlook)
- Willingness to work shifts and support operational requirements
Additional Information :
Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Assist the Accommodation Manager in planning organizing and managing daily accommodation operationsSupervise and support accommodation staff including security housekeeping and maintenance teamsEnsure strict adherence to accommodation policies procedures and house rulesHandle residents requests inqu...
- Assist the Accommodation Manager in planning organizing and managing daily accommodation operations
- Supervise and support accommodation staff including security housekeeping and maintenance teams
- Ensure strict adherence to accommodation policies procedures and house rules
- Handle residents requests inquiries complaints and minor conflicts professionally
- Monitor and maintain high standards of cleanliness hygiene and facility upkeep
- Coordinate with maintenance teams for prompt corrective and preventive maintenance
- Assist in preparing staff duty rosters schedules and shift plans to optimize coverage
- Conduct regular inspections to ensure health safety and security standards are met
- Maintain accurate records of residents room allocations maintenance incidents and inventory
- Prepare daily weekly and monthly operational reports for management review
- Support room allocation occupancy control and resident movements
- Participate in recruitment training and performance evaluation of accommodation staff
- Assist in implementing emergency procedures and respond to incidents or accidents
- Monitor inventory of accommodation supplies linens and equipment and coordinate replenishment
- Support budgeting and cost control by monitoring expenditures related to accommodation operations
- Act as a point of contact in the absence of the Accommodation Manager
- Identify operational inefficiencies and suggest improvements to enhance resident satisfaction
- Liaise with external service providers vendors and contractors for maintenance repairs or services
- Support initiatives to improve overall resident experience and operational standards
Qualifications :
- High or Intermediate qualification
- 24 years of experience in accommodation housing or facility management
- Previous experience assisting in daily accommodation operations
- Ability to supervise and coordinate staff (security housekeeping maintenance) when required
- Good knowledge of accommodation policies procedures and house rules
- Experience in handling residents requests and basic complaint resolution
- Strong organizational and time-management skills
- Ability to prepare schedules records and operational reports
- Basic understanding of health safety and security regulations
- Good communication and interpersonal skills
- Ability to work under pressure and handle multiple tasks
- Proficiency in MS Office (Word Excel Outlook)
- Willingness to work shifts and support operational requirements
Additional Information :
Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
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