Customer Order Execution Analyst SPARK

Emerson has boldly transformed to create value for our customers and shareholders. With our newly energized focus on our two core business platforms Automation Solutions and Commercial & Residential Solutions we can confront the challenges of an increasingly complex and unpredictable marketplace from a position of strength driving near- and long-term value as a trusted partner for our customers. As Order Administrator you will be responsible for a wide variety of administrative and business support-related tasks working closely with Sales and reporting to the Order Management Manager. The role will be based in SPARK Emerson Manufacturing Hub Saudi Arabia.

In This Role Your Responsibilities Will Be:

Order Fulfillment & Logistics Coordination

In this role you will be responsible for closely monitoring finished goods orders by coordinating with the logistics team to ensure that customer shipments are managed efficiently and dispatched promptly. Additionally you will track shipped orders to guarantee that delivery documents are promptly received through collaboration with both the logistics team and customers.

Financial Management & Invoicing

You will ensure that the Goods Receipts (GRs) accurately correspond to the invoices issued for the respective orders thereby maintaining consistency and accuracy in financial records. Furthermore you will facilitate timely revenue generation through efficient order processing and invoicing while working with the Finance team to resolve any invoice discrepancies which will help reduce the companys Dispute Service levels.

Process Optimization & Order Management

Your responsibilities include overseeing the sales Presidents Operating Repost process to ensure seamless communication between the sales and order management teams thereby optimizing order fulfillment and driving revenue generation. You will also handle Letter of Credit/Cash against documents orders to ensure their seamless execution and implement effective date management practices to consistently meet service level targets on customer orders.

Compliance Risk & Dispute Management

You are expected to adhere to customer-specific requirements and standards and ensure strict compliance with local and international company trade compliance procedures in all transactions and business addition you will proactively assess risks associated with customer orders and develop risk mitigation plans to meet customer expectations. This includes managing the Late Reason Code process by monitoring key metrics and creating action plans to address top issues as well as effectively managing any disputes that arise.

Additional Responsibilities

Beyond the outlined areas you will perform any other reasonable duties as required.

Who you are:

• Good collaborator
• Ability to work well under pressure

For this Role You Will Need:

• Educational degree with experience in Order management
• Should be a proven self-learner
• Problem-Solving Capabilities
• Motivated & Effective in Quick Actions
• MS Office Skills

Preferred Qualifications that Set You Apart:

• Previously worked on any ERP software

Our culture and commitment to you

We recognize the importance of employee wellbeing and know that to do your best you have flexible competitive benefit plans to meet you and your familys physical mental financial and social needs. We provide a variety of medical insurance plans Employee Assistance Program tuition reimbursement employee resource groups recognition and much more. Our culture prioritizes work-life balance and offers flexible time off plans including paid parental leave (maternal and paternal) vacation and holiday leave.

At Emerson we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts that encourage innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our companys values and our responsibility to leave the world in a better place. Learn more about ourCulture & Values and aboutDiversity Equity & Inclusion at Emerson.

Our training programs and initiatives focus on end-to end development from onboarding through senior leadership. We provide a wide range of development opportunities including face-to-face and virtual training mentorship and coaching project management and on-the-job training.