We are seeking a highly organized proactive and detail-oriented Operations Manager to oversee the day-to-day operations of our boutique kids entertainment venue in Riyadh. The Operations Manager will be responsible for ensuring smooth daily operations staff management customer experience and f lawless execution of events and birthday parties. This is a hands-on onsite role that also oversees all internal administration and coordination with external service providers and government entities. The ideal candidate is operationally strong highly reliable and comfortable managing both people and processes in a customer-facing environment. Daily Onsite Operations
Daily Onsite Operations:
- Oversee daily opening and closing of the venue Staff scheduling attendance tracking and shift management- Handle call-ins sick leaves and last-minute replacements.
- Train and supervise reception staff and floor supervisors Cash handling
- POS oversight and daily cash closure
- Ensure venue readiness at all times (impeccable cleanliness lighting AC equipment) Conduct daily safety and security checks
- Handle incident management (injuries complaints emergencies)
- Oversee inventory management and stock replenishment
- Manage supplier deliveries and perform quality checks
Administrative & Government Relations
- Oversee inventory management across all operational areas including café items arts and crafts supplies branded merchandise and retail products ensuring optimal stock levels and minimal wastage.
- Coordinate with suppliers for ordering deliveries and invoice follow-up ensuring timely replenishment quality control and accurate documentation for payment processing.
- Manage petty cash and expense logging
Coordinate weekly with external accounting firm for:
Bookkeeping
VAT filings
Zakat and tax compliance
Audit preparation
Qualifications :
Proven experience in operations management (hospitality retail entertainment or family venues preferred)
Strong people management and scheduling skills
Excellent organizational and problem-solving abilities Comfortable coordinating with government platforms and external service providers.
Strong communication skills in English and Arabic.
Detail-oriented calm under pressure and solutions-driven Willingness to work weekends holidays and peak periods Onsite presence required
Remote Work :
No
Employment Type :
Full-time
We are seeking a highly organized proactive and detail-oriented Operations Manager to oversee the day-to-day operations of our boutique kids entertainment venue in Riyadh. The Operations Manager will be responsible for ensuring smooth daily operations staff management customer experience and f lawle...
We are seeking a highly organized proactive and detail-oriented Operations Manager to oversee the day-to-day operations of our boutique kids entertainment venue in Riyadh. The Operations Manager will be responsible for ensuring smooth daily operations staff management customer experience and f lawless execution of events and birthday parties. This is a hands-on onsite role that also oversees all internal administration and coordination with external service providers and government entities. The ideal candidate is operationally strong highly reliable and comfortable managing both people and processes in a customer-facing environment. Daily Onsite Operations
Daily Onsite Operations:
- Oversee daily opening and closing of the venue Staff scheduling attendance tracking and shift management- Handle call-ins sick leaves and last-minute replacements.
- Train and supervise reception staff and floor supervisors Cash handling
- POS oversight and daily cash closure
- Ensure venue readiness at all times (impeccable cleanliness lighting AC equipment) Conduct daily safety and security checks
- Handle incident management (injuries complaints emergencies)
- Oversee inventory management and stock replenishment
- Manage supplier deliveries and perform quality checks
Administrative & Government Relations
- Oversee inventory management across all operational areas including café items arts and crafts supplies branded merchandise and retail products ensuring optimal stock levels and minimal wastage.
- Coordinate with suppliers for ordering deliveries and invoice follow-up ensuring timely replenishment quality control and accurate documentation for payment processing.
- Manage petty cash and expense logging
Coordinate weekly with external accounting firm for:
Bookkeeping
VAT filings
Zakat and tax compliance
Audit preparation
Qualifications :
Proven experience in operations management (hospitality retail entertainment or family venues preferred)
Strong people management and scheduling skills
Excellent organizational and problem-solving abilities Comfortable coordinating with government platforms and external service providers.
Strong communication skills in English and Arabic.
Detail-oriented calm under pressure and solutions-driven Willingness to work weekends holidays and peak periods Onsite presence required
Remote Work :
No
Employment Type :
Full-time
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