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Full-time / Contract
The AV Multimedia Technician is responsible for the day-to-day operation basic maintenance and technical support of audiovisual and multimedia systems . The role focuses on ensuring reliable functioning of exhibition AV equipment and interactive installations to support a seamless visitor experience under the guidance of the AV Multimedia Specialist and AV Operations Lead.
Operate and monitor AV and multimedia systems across galleries exhibitions theaters and public areas.
Provide first-line technical support for:
Digital signage video walls and displays
Projectors and LED screens
Interactive touchscreens kiosks and multimedia exhibits
Audio systems and basic control interfaces
Perform routine checks cleaning and preventive maintenance of AV equipment.
Identify troubleshoot and report faults or performance issues promptly.
Assist with content playback checks and simple content updates as instructed.
Support exhibition installations changeovers and de-installation activities.
Assist senior AV staff during testing commissioning and system handover.
Maintain daily logs fault reports and maintenance records.
Coordinate with facilities IT teams and external vendors as required.
Ensure compliance with museum SOPs safety guidelines and HSE requirements.
Provide on-site technical support during events guided tours and VIP visits.
Diploma or ITI in Audio-Visual Technology Electronics Multimedia or a related discipline.
Minimum 24 years of experience in AV or multimedia support roles.
Experience in museums exhibitions cultural venues or public attractions is preferred.
Basic knowledge of AV systems multimedia equipment and interactive displays.
Willingness to learn and work with new technologies and systems.
Good hands-on troubleshooting skills.
Ability to follow technical instructions and SOPs.
Strong attention to detail and reliability.
Good communication and teamwork skills.
Ability to work in a public-facing environment with professionalism.
AVIXA CTS (or willingness to pursue certification)
Basic IT or networking certifications (added advantage)
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Being an active member of the United Nations Global Compact since March 2013, Madre Integrated Engineering w.l.l supports the principles of the Global Compact with respect to human rights, labor, environment, and anti-corruption.