Air Import Customer Service Agent

Expeditors

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profile موقع الوظيفة:

القاهرة - مصر

profile الراتب شهرياً: لم يكشف
تاريخ النشر: نُشرت قبل 7 ساعة
عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

ملخص الوظيفة

Ensure timely and accurate movement of freight and information while providing exceptional customer service.

  • Manage air import shipments from pickup to arrival and update the customer timely.
  • Coordinate with airlines Origin offices customs brokers and internal departments.
  • Provide exceptional service to clients ensuring their shipments are handled efficiently and professionally.
  • Prepare and verify shipping documents and ensure compliance with regulations.
  • Handle customer inquiries resolve issues and provide timely updates on shipment status.
  • Monitor and report shipment milestones and proactively address delays or exceptions.

Qualifications :

  • Bachelors degree in Business Administration Logistics Supply Chain or a related field is preferred.
  • Minimum 3 5 years of experience in air import customer service and operations preferably in the freight forwarding or logistics industry.
  • Global logistics industry knowledge
  • Good computer skills (MS Excel MS Word...
  • Team player with strong organizational and time management skills
  • Customerfocused with a proactive and problemsolving attitude
  • Ability to work under pressure and meet tight deadlines
  • Fluent in English

Additional Information :

Expeditors offers excellent benefits:

  • Paid Annual and Sick Leave
  • Medical Insurance
  • Employee Stock Purchase Plan (ESPP)
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

Remote Work :

No


Employment Type :

Fulltime

Ensure timely and accurate movement of freight and information while providing exceptional customer service.Manage air import shipments from pickup to arrival and update the customer timely.Coordinate with airlines Origin offices customs brokers and internal departments.Provide exceptional service t...
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المهارات المطلوبة

  • الشركات والمؤسسات
  • الإضاءة
  • التسويق و الإعلان
  • مكتب الدعم الإداري

عن الشركة

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Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 ... اعرض المزيد

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