Hospitality Manager

Tawzef For Recruitment & HR Consultancy

موقع الوظيفة:

القاهرة - مصر

الراتب شهرياً: لم يكشف

الخبرة المطلوبة: 5سنوات

تاريخ النشر: نُشرت قبل 6 ساعة

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

Responsibilities & authorities:

Supervise daily operations of hospitality services including housekeeping food and beverage patient support services and guest relations.

Collaborate closely with clinical teams to ensure nonclinical services support overall patient care and safety.

Ensure patient rooms public areas and common spaces meet high cleanliness and comfort standards.

Oversee the preparation and delivery of patient meals ensuring nutritional needs are met in accordance with medical guidelines and personal preferences.

Manage a team of hospitality staff including training scheduling performance monitoring and development.

Handle patient and visitor feedback resolving concerns promptly and empathetically.

Develop and implement policies and procedures that align with hospital standards and regulatory requirements.

Monitor budgets inventory and supplies related to hospitality services.

Lead initiatives to improve patient experience including comfort measures family support resources and environment enhancement projects.

Ensure compliance with infection control food safety and general health regulations.

Requirements

Education:

Bachelors degree in tourism or a relevant field. Experience:

Minimum of 5 years experience in hospitality or service management with at least 2 years in a healthcare or hospital environment.

General skills:

Strong communication skills

Team leadership and staff coordination

Excellent customer service and patient care focus

Problemsolving and decisionmaking abilities

Knowledge of hospital hygiene and safety standards

High emotional intelligence and empathy

Time management and multitasking

Attention to detail and quality assurance

Budget and resource management

Proficient with hospital systems and digital tools

Responsibilities & authorities: Supervise daily operations of hospitality services including housekeeping food and beverage patient support services and guest relations. Collaborate closely with clinical teams to ensure nonclinical services support overall patient care and safety. Ensure...