Hospitality Manager
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Responsibilities & authorities:
Supervise daily operations of hospitality services including housekeeping food and beverage patient support services and guest relations.
Collaborate closely with clinical teams to ensure nonclinical services support overall patient care and safety.
Ensure patient rooms public areas and common spaces meet high cleanliness and comfort standards.
Oversee the preparation and delivery of patient meals ensuring nutritional needs are met in accordance with medical guidelines and personal preferences.
Manage a team of hospitality staff including training scheduling performance monitoring and development.
Handle patient and visitor feedback resolving concerns promptly and empathetically.
Develop and implement policies and procedures that align with hospital standards and regulatory requirements.
Monitor budgets inventory and supplies related to hospitality services.
Lead initiatives to improve patient experience including comfort measures family support resources and environment enhancement projects.
Ensure compliance with infection control food safety and general health regulations.
Requirements
Education:
Bachelors degree in tourism or a relevant field. Experience:
Minimum of 5 years experience in hospitality or service management with at least 2 years in a healthcare or hospital environment.
General skills:
Strong communication skills
Team leadership and staff coordination
Excellent customer service and patient care focus
Problemsolving and decisionmaking abilities
Knowledge of hospital hygiene and safety standards
High emotional intelligence and empathy
Time management and multitasking
Attention to detail and quality assurance
Budget and resource management
Proficient with hospital systems and digital tools
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Service
- Hospitality Management
- Hotel Experience
- Hospitality Experience
- Management Experience
- Event Planning
- Employment & Labor Law
- Project Management Software
- Customer relationship management
- Restaurant Management
