Panel Management Executive

Were the worlds leading data insights and consulting company; we shape the brands of tomorrow by better understanding people everywhere.

Worldpanel provides brands and retailers with a unique 360-degree understanding of consumer behaviour across the globe. We are shopper-centric continuously monitoring the purchase and usage behaviour through the largest omnipanel in the world. With unparalleled datasets pioneering technology and expert analysts we partner with brands and retailers of all sizes empowering them to reimagine whats possible and change the landscape to create a better healthier more sustainable and inclusive world.

Job Details

Job Title & Location

Panel Management Executive

Saudi Arabia - Riyadh

Role Description

The primary role of the Panel Management Executive is to recruit onboard train new Panelists and manage panelists. This position also involves maintaining engagement levels ensuring active participation and addressing Panelist concerns during the initial period on the panel. The successful candidate will work closely with the Project Manager or Field Manager and use the Global Panel Management (GPM) tool to track and monitor engagement activities.

Key Responsibilities:

• Recruitment of New Panelists:Identify and recruit new Panelists from various sources such as online platforms referrals and face-to-face recruitment at Panelist homes.
• Onboarding and Training:Onboard new Panelists by providing comprehensive training on the panels purpose procedures and rewards program.
• Panelist Replacement:Manage the replacement of Panelists who drop out ensuring the panel remains robust and representative.
• Monitoring Participation:Track and monitor Panelist participation for the first month addressing any concerns and ensuring high engagement levels.
• Engagement and Feedback:Connect with Panelists to understand and resolve their concerns. Communicate the importance of active participation and gather feedback to inform the Project Manager and senior team for decision-making.
• Daily Communication:Maintain daily communication with the Recruitment Project Manager to report on recruitment progress and Panelist engagement.
• Issue Resolution:Regularly check in with Panelists during their first month to resolve any issues promptly.
• Use of GPM Tool:Use the GPM tool to track monitor and document discussions and updates related to Panel engagement activities.
• Quality Assurance:Review the first month of scans to address and resolve any quality concerns using the Panelist report card tools.
• Demographic Collection:Ensure GPS location is enabled during the collection of demographic details for accuracy.
• Demographic Monitoring:Monitor the demographic profile of the panel to ensure recruitment targets the correct demographics.

At Kantar we have an integrated way of rewarding our people based around a simple clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture where your reward and career progression opportunities are linked to what you deliver!

We go beyond the obvious using intelligence passion and creativity to inspire new thinking and shape the world we live in. Apply for a career thats out of the ordinary and join us!

We want to create an equality of opportunity in a fair and supportive working environment where people feel included accepted and are allowed to flourish in a space where their mental health and well-being is taken into consideration.

We want to create a more diverse community to expand our talent pool be locally representative drive diversity of thinking and better commercial outcomes.

Reasonable Adjustments

Kantar is committed to offering equal opportunities to all individuals including during the recruitment process. If you require any reasonable adjustments or assistance please advise us in advance of your interview so that we can make the necessary arrangements.

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Why join Kantar

We shape the brands of tomorrow by better understanding people everywhere. By understanding people we can understand what drives their decisions actions and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology we can help brands find concrete insights that will help them succeed in our fast-paced ever shifting world.

And because we know people we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office we understand no one size fits all; our approach is flexible to ensure everybody feels included accepted and that we can win together. Were dedicated to creating an inclusive culture and value the diversity of our people clients suppliers and communities and we encourage applications from all backgrounds and sections of society. Even if you feel like youre not an exact match wed love to receive your application and talk to you about this job or others at Kantar.