CRM Officer (Bahraini Candidate) - Alzayani Investments

سترة - البحرين

الراتب شهرياً: لم يكشف

تاريخ النشر: نُشرت قبل 11 ساعة

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

We are seeking a dynamic and customer-focused CRM Officer to join our Euro this role you will play a critical part in enhancing customer satisfaction retention and loyalty by managing and optimizing our Customer Relationship Management (CRM) systems and strategies. If youre passionate about luxury automotive brands and thrive in a fast-paced environment wed love to hear from you.

Key Responsibilities:

Manage and maintain BMWs CRM system to ensure accurate customer data.
Develop and implement customer engagement campaigns aligned with BMWs premium standards.
Analyze customer data to identify trends and opportunities for upselling cross-selling and retention.
Work closely with the Sales Marketing and After-Sales teams to deliver seamless customer experiences.
Monitor campaign performance prepare reports and suggest improvements.
Ensure compliance with data privacy and company policies.
Support the execution of loyalty programs feedback collection and personalized communications.

Qualifications & Experience:

Bachelors degree in Marketing Business Administration or related field.
Proven experience in CRM systems (preferably in the automotive industry).
Strong analytical and data interpretation skills.
Excellent communication and interpersonal skills.
Tech-savvy with knowledge of CRM platforms (e.g. Salesforce SAP or similar).
Passion for the automotive industry and commitment to BMWs premium brand values.

Why Join Us