Training Manager

Job Overview:
As a Training Manager you will be responsible for creating and implementing programs to enhance the skills and performance of hotel employees. You will work closely with department heads to identify training needs and ensure continuous professional development for all staff members.

Key Responsibilities:
Training Program Development: Design and develop comprehensive training and development programs tailored to the needs of various departments within the hotel.
Needs Assessment: Conduct regular assessments to identify training needs and gaps in employee skills and knowledge.
Training Delivery: Facilitate training sessions workshops and seminars for hotel staff ensuring that all training materials are engaging and effective.
Performance Evaluation: Monitor and evaluate the effectiveness of training programs making adjustments as needed to improve outcomes.
Career Development: Support employees in their career development by providing guidance mentoring and resources to help them achieve their professional goals.
Onboarding: Oversee the onboarding process for new employees ensuring they receive the necessary training and orientation to succeed in their roles.
Employee Engagement: Develop and implement initiatives to boost employee engagement satisfaction and retention.
Collaboration: Work closely with department heads and managers to ensure that talent development programs align with the hotels goals and objectives.
Record Keeping: Maintain accurate records of all training activities including attendance assessments and feedback.
Compliance: Ensure that all training programs comply with relevant regulations and standards.

Qualifications :

Qualifications:
Education: Bachelors Degree in Human Resources Hospitality Management or a related field.
Experience: Proven experience as a Talent Development Manager or in a similar role within the hospitality industry.
Skills:
  Strong interpersonal and communication skills.
  Ability to design and deliver effective training programs.
  Excellent organizational and time management abilities.
  Proficiency in using training software and tools.
  Strong analytical and problemsolving skills.
  Ability to work collaboratively with diverse teams.

Preferred Skills:
Leadership: Demonstrated leadership skills and the ability to motivate and inspire others.
Adaptability: Flexibility to adapt training programs to meet the evolving needs of the hotel.
Customer Service: Strong understanding of customer service principles and the ability to train staff to deliver exceptional service.

Remote Work :

No

Employment Type :

Fulltime