- Contact customers via phone email and inperson visits to follow up on overdue payments.
- Maintain accurate records of payment statuses and collection efforts.
- Negotiate payment plans and settlement arrangements when necessary.
- Identify and escalate problematic accounts to management for further action.
- Collaborate with internal teams (Finance Sales and Customer Service) to resolve disputes.
- Prepare and submit regular collection reports to management.
- Ensure compliance with company policies and legal regulations related to debt recovery.
- Maintain professionalism and courtesy while handling sensitive financial matters.
Qualifications :
- Education: Bachelors degree in Finance Accounting Business Administration or a related field preferred.
- Experience: 5 years of experience in collections credit control or a similar role.
- Skills:
- Strong communication and negotiation skills.
- Knowledge of debt collection laws and regulations.
- Proficiency in MS Office and financial software.
- Ability to handle difficult situations with patience and professionalism.
- Attention to detail and strong analytical skills.
Preferred Qualifications:
- Experience in the Chemical Construction sector is a plus.
- Knowledge of SAP software.
- Bilingual proficiency is an advantage.
Remote Work :
No
Employment Type :
Fulltime
Contact customers via phone email and inperson visits to follow up on overdue payments.Maintain accurate records of payment statuses and collection efforts.Negotiate payment plans and settlement arrangements when necessary.Identify and escalate problematic accounts to management for further action.C...
- Contact customers via phone email and inperson visits to follow up on overdue payments.
- Maintain accurate records of payment statuses and collection efforts.
- Negotiate payment plans and settlement arrangements when necessary.
- Identify and escalate problematic accounts to management for further action.
- Collaborate with internal teams (Finance Sales and Customer Service) to resolve disputes.
- Prepare and submit regular collection reports to management.
- Ensure compliance with company policies and legal regulations related to debt recovery.
- Maintain professionalism and courtesy while handling sensitive financial matters.
Qualifications :
- Education: Bachelors degree in Finance Accounting Business Administration or a related field preferred.
- Experience: 5 years of experience in collections credit control or a similar role.
- Skills:
- Strong communication and negotiation skills.
- Knowledge of debt collection laws and regulations.
- Proficiency in MS Office and financial software.
- Ability to handle difficult situations with patience and professionalism.
- Attention to detail and strong analytical skills.
Preferred Qualifications:
- Experience in the Chemical Construction sector is a plus.
- Knowledge of SAP software.
- Bilingual proficiency is an advantage.
Remote Work :
No
Employment Type :
Fulltime
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