SPA Manager
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت قبل 4 يوم
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
Manage and oversee SPA & Wellness operations
Develop the spas standard operating procedures and policies.
Sets a positive example in customer relations.
Interacts with customers to obtain feedback on product quality and service levels.
Addresses customer problems and complaints.
Motivates employees to provide excellent customer service.
Emphasizes customer satisfaction during all departmental meetings and focuses on continuous improvement.
Strives to improve service performance.
Maintains a close relationship with the teams always listening to identify and address employee issues or concerns and escalate them to the Director of Spa.
Drives the continuous training program so that employees receive adequate training to successfully perform their jobs.
Ensures compliance with operating policies and procedures.
Bachelors Degree in Business and or Hospitality Management
Two years experience in a similar role in a 5 star spa with a multicultural team
Advanced level of English and Spanish.
Office package management.
Excellent writing administration and customer service skills.
Qualifications :
Bachelors Degree in Business and or Hospitality Management
Two years experience in a similar role in a 5 star spa with a multicultural team
Advanced level of English and Spanish.
Office package management.
Excellent writing administration and customer service skills.
Additional Information :
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Selfmotivated and energetic
- Wellpresented and professionally groomed at all times
Remote Work :
No
Employment Type :
Fulltime
المهارات المطلوبة
- Sales Experience
- خدمة العملاء
- Hotel Experience
- المهارات التنظيمية
- Hospitality Experience
- Computer Skills
- Management Experience
- Millennium
- Dermal Fillers
- مكتب الإستقبال
- Esthetic Laser Treatment
- Leadership Experience
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد
