Customer Service Representative

القاهرة - مصر

الراتب شهرياً: لم يكشف

تاريخ النشر: أمس

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

RAYA Customer Experience (RAYA CX) is a leading provider of nextgeneration BPO and customer experience management services for Fortune 1000 companies across North America Europe the Middle East and Africa. Since 2001 RAYA CX has been delivering integrated business process outsourcing solutions with a focus on advanced technology robust strategies continuous improvement and innovation.

Role Description

This is a fulltime onsite role for a Customer Service Representative at RAYA CXs location in Qesm 1st 6 October. The Customer Service Representative will be responsible for providing customer service technical support and global services to clients across various industries on a daytoday basis.

Qualifications

Customer Service Representatives Customer Support and Customer Satisfaction skills
Customer Service and Customer Experience abilities
Strong communication and problemsolving skills
Ability to multitask and work in a fastpaced environment
Experience in handling customer inquiries and resolving issues
Good computer skills and familiarity with CRM systems
Previous experience in a similar role is a plus
High school diploma or equivalent required; additional education is a bonus