Duty Manager-Saudi

عُلا - السعودية

الراتب شهرياً: لم يكشف

تاريخ النشر: نُشرت قبل 2 ساعة

عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

سجل للتقديم

ملخص الوظيفة

We are seeking a professional and determined Saudi Shift Manager to join our team in the historic city of AlUla Saudi Arabia. As a Shift Manager you will be responsible for overseeing daily operations ensuring exceptional experiences for our guests and leading our team to maintain the highest standards of service and efficiency.

Manage and coordinate daily operations of the property ensuring smooth functioning of all departments
Lead motivate and supervise staff to deliver outstanding customer service and maintain high performance standards
Handle guest inquiries complaints and special requests promptly and professionally
Monitor and maintain compliance with health safety and security regulations
Implement and oversee quality control procedures to ensure consistent service delivery
Manage inventory budgets and financial aspects of daily operations
Conduct regular inspections of the property to maintain cleanliness and presentation standards
Collaborate with other departments to organize and execute events and promotions
Prepare and analyze reports on operational performance guest feedback and staff productivity
Stay informed about local events and attractions in AlUla to provide recommendations to guests

Qualifications :

Bachelors degree in Hospitality Management Business Administration or related field
Minimum 3-5 years of experience in hospitality management or related field including supervisory or management role
Proven leadership skills with the ability to motivate and guide a diverse team
Excellent customer service skills and a guest-centric mindset
Strong problem-solving abilities and decisive decision-making skills
Proficiency in operational management and budgeting
Outstanding communication skills both verbal and written
Ability to work flexible hours including nights weekends and holidays
Computer literacy including proficiency in MS Office and property management systems
Knowledge of Saudi Arabian hospitality industry standards and regulations
Understanding of local culture and customs in AlUla and Saudi Arabia
Fluency in English; Arabic language skills are highly desirable
First Aid and CPR certification (preferred)
Ability to remain calm and effective in high-pressure situations

Additional Information :

experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English additional languages are a plus

Remote Work :

Employment Type :

Full-time

Manage and coordinate daily operations of the property ensuring smooth functioning of all departments
Lead motivate and supervise staff to deliver outstanding customer service and maintain high performance standards
Handle guest inquiries complaints and special requests promptly and professionally
Monitor and maintain compliance with health safety and security regulations
Implement and oversee quality control procedures to ensure consistent service delivery
Manage inventory budgets and financial aspects of daily operations
Conduct regular inspections of the property to maintain cleanliness and presentation standards
Collaborate with other departments to organize and execute events and promotions
Prepare and analyze reports on operational performance guest feedback and staff productivity
Stay informed about local events and attractions in AlUla to provide recommendations to guests

Qualifications :

Bachelors degree in Hospitality Management Business Administration or related field
Minimum 3-5 years of experience in hospitality management or related field including supervisory or management role
Proven leadership skills with the ability to motivate and guide a diverse team
Excellent customer service skills and a guest-centric mindset
Strong problem-solving abilities and decisive decision-making skills
Proficiency in operational management and budgeting
Outstanding communication skills both verbal and written
Ability to work flexible hours including nights weekends and holidays
Computer literacy including proficiency in MS Office and property management systems
Knowledge of Saudi Arabian hospitality industry standards and regulations
Understanding of local culture and customs in AlUla and Saudi Arabia
Fluency in English; Arabic language skills are highly desirable
First Aid and CPR certification (preferred)
Ability to remain calm and effective in high-pressure situations

Additional Information :

experience is an asset
Prior experience working with Opera or a related system
Strong interpersonal and problem solving abilities
Fluency in English additional languages are a plus

Remote Work :

Employment Type :

Full-time

اعرض المزيد

المهارات المطلوبة

stock management
علاقات الموظفين
مهارات القيادة
Data Collection
Management Experience
Microsoft Outlook
إدارة المخازن
إدارة الأعمال
Rota Management
Leadership Experience
Supervising Experience
تخطيط متطلبات المواد

قدم الآن

عن الشركة

AccorHotel

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد

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