Senior Customer Focus Engineer, Generative AI- Prompt Security
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت قبل 21 ساعة
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
About Us:
At Prompt Security our mission is to empower organizations to safely harness the transformative power of Generative AI. As a one-stop security platform we provide visibility governance and real-time protection against all Generative AI concerns enabling organizations to innovate and prosper in the age of AI without compromising on security.
What are we looking for
Were looking for a versatile customer-focused Engineer to support and enhance our GenAI Endpoint Security suite.
This role is ideal for engineers who enjoy solving complex technical problems working closely with customers and improving real-world product reliability.
Youll operate across a modern stack built on Python in addition to endpoint technologies for macOS Windows and major browsers.
What will you do
- Troubleshoot and resolve customer issues across our GenAI endpoint solutions.
- Collaborate with Support Engineering and Product teams to reproduce issues and drive fixes.
- Optimize endpoint agents and browser extensions for performance reliability and low resource usage.
- Participate in customer calls to provide deep technical insights and accelerate issue resolution.
- Identify recurring issues and propose scalable long-term improvements.
- Build and refine platform-specific features for macOS Windows Chrome/Firefox/Safari/Edge.
- Stay current with OS and browser security trends and apply them to product enhancements.
- Leverage cutting-edge development practices and AI-powered tooling to accelerate delivery and enhance product quality.
What skills & knowledge should you bring
- Strong experience with and Python.
- Familiarity with Docker Kubernetes and modern deployment workflows.
- Experience with web development covering DOM manipulation browser APIs and networking.
- Background in customer-facing engineering or technical support roles.
- Strong communication and teamwork skills.
- Proactive self-driven mindset suited for fast-paced startup environments.
- Knowledgeable with enterprise deployments of software using Intune JAMF Kendji or similar systems.
Required Experience:
Senior IC
المهارات المطلوبة
- Debugging
- Remote Access Software
- إدارة خدمات تكنولوجيا المعلومات
- IOS
- تعدد مؤشرات الروابط
- VPN
- Neo4j
- FISMA
- SSO
- Github
- Google Suite
- استكشاف الأخطاء وإصلاحها
عن الشركة
A group of defense and intelligence experts saw savvy attackers compromising endpoints seemingly at will. Traditional approaches failed to provide sufficient protection. They founded SentinelOne to develop a dramatic new approach to endpoint protection. It’s one that applies AI and ma ... اعرض المزيد
