THE POSITION
To assist the Cluster People & Culture Director in the smooth running of the P&C function within the hotel ensuring best practices are followed at all times. To oversee and support the P&C team and accommodation team on their day-to-day tasks.
Key Roles & Responsibilities
- Ensure that all Managers and colleagues follow the correct P&C procedures and that proper documentation is received
- Conduct exit interviews for colleagues at levels 1 7b
- Assist in dealing with all colleagues related queries at all levels
- Ensure that annual and probation period appraisals are completed on time
- Give advice on all disciplinary and grievance issues
- Handles the monthly P&L for payroll and P&C Expenses review discrepancies and prepare monthly reports in preparation of the BRM
- Monitor and follow up on vacations days/days off with HODs
- To oversee the operation of both cafeterias within the hotel with the assistance of the Housing Manager
- Responsible for the performance management of the P&C team
- When needed assist in all recruitment related activities from interviews to onboarding to managing budgets
- Responsible for sending DOF / ADOF the monthly manning forecast 20th of every month
- Responsible for sending DP&C the monthly visa forecast (3 months ahead) for the P&C expense report latest 18th of every month.
- Ensures all JDs org chart forms are up to date
- Ensures all BOH areas are up to date clean maintained etc. responsible for heading the weekly walk through with P&C coordinator and Accommodation Supervisor
- Oversee the Heartist Committee meeting (Colleague Food Accommodation related) on a monthly basis and all issues relating to it
- Assist in the completion of all monthly reports for the Brand Office
- Analyse and complete P&C monthly reports such as P&C Statistics Turnover Exit Interview reports
- Oversee accommodation weekly spot-checks
- Run the Welfare Committee
- Attend departmental communication meetings
- Counsel and advise colleagues
- Be the accessible and approachable first point of contact for any colleague seeking guidance support or clarification
- Demonstrate strong emotional intelligence and handle sensitive conversations with empathy discretion and respect
- Provide guidance to HODs and supervisors on handling colleague relations issues professionally and legally
Qualifications :
- Excellent written and verbal communication skills
- Understanding and ability to work in a multicultural environment
- Ability to help lead and manage a team
- Foster positive working relationships with colleagues at all levels
- Must be confidential in all People & Culture matters
- Ability to handle a number of projects at one time
- Must be computer literate in Microsoft Office applications
- Degree in Business Administration majoring in People & Culture
- Minimum 5 years experience in a P&C Management position ideally within a 5-star hotel
Additional Information :
- Understanding of Ultra-Luxury guest expectations and brand alignment.
- experience in project coordination scheduling and document control during pre-Opening stages.
- Experience in pre-Opening is a must.
- A proactive anticipatory approach with a strong sense of ownership and accountability.
- Impeccable grooming and personal presentation aligned with Luxury standards.
Remote Work :
No
Employment Type :
Full-time
THE POSITIONTo assist the Cluster People & Culture Director in the smooth running of the P&C function within the hotel ensuring best practices are followed at all times. To oversee and support the P&C team and accommodation team on their day-to-day tasks. Key Roles & ResponsibilitiesEnsure that all ...
THE POSITION
To assist the Cluster People & Culture Director in the smooth running of the P&C function within the hotel ensuring best practices are followed at all times. To oversee and support the P&C team and accommodation team on their day-to-day tasks.
Key Roles & Responsibilities
- Ensure that all Managers and colleagues follow the correct P&C procedures and that proper documentation is received
- Conduct exit interviews for colleagues at levels 1 7b
- Assist in dealing with all colleagues related queries at all levels
- Ensure that annual and probation period appraisals are completed on time
- Give advice on all disciplinary and grievance issues
- Handles the monthly P&L for payroll and P&C Expenses review discrepancies and prepare monthly reports in preparation of the BRM
- Monitor and follow up on vacations days/days off with HODs
- To oversee the operation of both cafeterias within the hotel with the assistance of the Housing Manager
- Responsible for the performance management of the P&C team
- When needed assist in all recruitment related activities from interviews to onboarding to managing budgets
- Responsible for sending DOF / ADOF the monthly manning forecast 20th of every month
- Responsible for sending DP&C the monthly visa forecast (3 months ahead) for the P&C expense report latest 18th of every month.
- Ensures all JDs org chart forms are up to date
- Ensures all BOH areas are up to date clean maintained etc. responsible for heading the weekly walk through with P&C coordinator and Accommodation Supervisor
- Oversee the Heartist Committee meeting (Colleague Food Accommodation related) on a monthly basis and all issues relating to it
- Assist in the completion of all monthly reports for the Brand Office
- Analyse and complete P&C monthly reports such as P&C Statistics Turnover Exit Interview reports
- Oversee accommodation weekly spot-checks
- Run the Welfare Committee
- Attend departmental communication meetings
- Counsel and advise colleagues
- Be the accessible and approachable first point of contact for any colleague seeking guidance support or clarification
- Demonstrate strong emotional intelligence and handle sensitive conversations with empathy discretion and respect
- Provide guidance to HODs and supervisors on handling colleague relations issues professionally and legally
Qualifications :
- Excellent written and verbal communication skills
- Understanding and ability to work in a multicultural environment
- Ability to help lead and manage a team
- Foster positive working relationships with colleagues at all levels
- Must be confidential in all People & Culture matters
- Ability to handle a number of projects at one time
- Must be computer literate in Microsoft Office applications
- Degree in Business Administration majoring in People & Culture
- Minimum 5 years experience in a P&C Management position ideally within a 5-star hotel
Additional Information :
- Understanding of Ultra-Luxury guest expectations and brand alignment.
- experience in project coordination scheduling and document control during pre-Opening stages.
- Experience in pre-Opening is a must.
- A proactive anticipatory approach with a strong sense of ownership and accountability.
- Impeccable grooming and personal presentation aligned with Luxury standards.
Remote Work :
No
Employment Type :
Full-time
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