Early Career Trainee - Field Service - Sohag/Qena

GE Precision Healthcare

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profile موقع الوظيفة:

القاهرة - مصر

profile الراتب شهرياً: لم يكشف
تاريخ النشر: نُشرت منذ أكثر من 30 يومًا
عدد الوظائف الشاغرة: 1 عدد الوظائف الشاغرة

ملخص الوظيفة

Job Description Summary

Job Description

Key Responsibilities/essential functions include:

  • Basic troubleshooting installation maintenance and service repair needs on designated equipment.
  • Completing Preventative Maintenance and Field Modification Instructions.
  • Ordering and managing repair parts cycle times.
  • Keeping up to date on administrative responsibilities such as maintaining customer service logs and internal service records in a timely manner.
  • Maintaining daily communications with customers to ensure resolution and proper follow-up leading to customer satisfaction.
  • Maintaining tools and test equipment properly and ensuring they are calibrated.
  • Meeting Health and Human Services Environment Health and Safety and/or other applicable regulatory requirements.
  • Managing vendors service delivery processes in compliance with GE Healthcare policies.
  • Utilizing the escalation process to resolve customer service delivery issues and conducting root cause analysis that will lead to effective problem solving.
  • Identifies Sales opportunities and communicate to account team. Assists in Account Sales visits.
  • Working as a member of the local team to provide efficient service delivery to all accounts within assigned area.

Quality Specific Goals:

  • Aware of and comply with the GEHC Quality Manual Quality Management System Quality Management Policy Quality Goals and applicable laws and regulations as they apply to this job type/position.
  • Complete all planned Quality and Compliance training within the defined deadlines.
  • Identify and report all customer quality or compliance concerns immediately to the Quality Organization.
  • Identify and report any personal quality or compliance concerns immediately to the Quality Organization.
  • Insure timely dispatch closure.
  • Ensure completion of all field modifications instructions (FMIs) within prescribed timeframe.
  • Participate in continuous improvement activities by identifying and appropriately escalating process and product quality gaps providing solutions when possible.

Required Qualifications:

  • Qualified to Degree level or equivalent.
  • Technical and analytical skills.
  • At least 1 years Field Services experience.
  • Comprehensive knowledge of a specific modality or multi-modalities.
  • Proficiency in English.
  • Ability to work independently.
  • High work standards and quality.
  • Initiative and motivation.
  • Plans and organizes work effectively.
  • Strong communications- listening- and interpersonal skills.
  • Good Customer skills; deals tactfully and effectively with differences of opinion.

Additional Information

Relocation Assistance Provided: No


Required Experience:

Intern

Job Description SummaryJob DescriptionKey Responsibilities/essential functions include:Basic troubleshooting installation maintenance and service repair needs on designated equipment.Completing Preventative Maintenance and Field Modification Instructions.Ordering and managing repair parts cycle time...
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المهارات المطلوبة

  • نشاط الأطفال
  • تصميم الحدائق
  • الهندسة الإلكترونية
  • دعم المستخدم النهائي
  • إدارة المكتب الأمامي
  • الخطوط الجوية

عن الشركة

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GE HealthCare provides digital infrastructure, data analytics & decision support tools helps in diagnosis, treatment and monitoring of patients

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