Swiss Service Agent "Saudi Only"
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت منذ أكثر من 30 يومًا
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
Reporting to Assistant Swiss Service Manager responsibilities and essential job functions include but are not limited to the following:
- Provide and dispatch immediate actions to all guest concerns.
- Ensure follow-up of action is completed with-in the quoted time.
- Work with related departments to ensure efficiency in meeting guests needs.
- Promotes hotel services and amenities to encourage an exceptional resort experience.
- Work in a non-supervised environment and take ownership for independent decisions made in the best interest of the guests experience.
- Able to contribute to a team environment by assisting co-workers in all departments related to the call center. And ensuring the attention to detail is recorded with each guests issue.
- Handling all wakeup call requests 24/7
- Handling the main hotel Fax 24/7
- Handling emergency calls and calling the hotel doctor when needed 24/7
Qualifications :
- Bachelors degree in business administration
- Previous experience as a Telephone Operator an asset
- Excellent communication and organizational skills
- Strong interpersonal and problem solving abilities
- Highly responsible & reliable
- Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
- Ability to focus attention on guest needs remaining calm and courteous at all times
Additional Information :
- Prior experience working with Opera or a related system
- Fluency in English
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
- مكافحة غسيل الأموال
- Arm
- السلامة من الحرائق
- قيادة النقل الثقيل
- ألومنيوم
- Apache Commons
عن الشركة
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... اعرض المزيد
