1- Front Desk Operations
- Answer incoming calls respond to inquiries and direct calls to appropriate personnel.
2- Administrative Support
- Perform general administrative tasks including data entry filing and maintaining member records.
- Prepare and distribute correspondence memos and reports as needed.
- Assist with billing and insurance verification processes.
3- Member Interaction
- Provide information about services offered and answer member questions.
- Support members and families in understanding the home healthcare services available.
4- Communication
- Facilitate effective communication between member providers and healthcare staff.
- Maintain confidentiality of patient information following CCHI / MOH regulations.
5- Additional Duties
- Assist with inventory management of office supplies and medical equipment.
- Participate in staff meetings and training sessions as required.
- Perform other duties as assigned by management.
Requirements
- 2 3 years
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficient in Microsoft Office Suite and healthcare software systems.
- Ability to maintain professionalism and confidentiality.
- Bachelors degree in administration or the healthcare field with preferable experience in healthcare administration work.
1- Front Desk Operations Answer incoming calls respond to inquiries and direct calls to appropriate personnel.2- Administrative Support Perform general administrative tasks including data entry filing and maintaining member records. Prepare and distribute correspondence memos and ...
1- Front Desk Operations
- Answer incoming calls respond to inquiries and direct calls to appropriate personnel.
2- Administrative Support
- Perform general administrative tasks including data entry filing and maintaining member records.
- Prepare and distribute correspondence memos and reports as needed.
- Assist with billing and insurance verification processes.
3- Member Interaction
- Provide information about services offered and answer member questions.
- Support members and families in understanding the home healthcare services available.
4- Communication
- Facilitate effective communication between member providers and healthcare staff.
- Maintain confidentiality of patient information following CCHI / MOH regulations.
5- Additional Duties
- Assist with inventory management of office supplies and medical equipment.
- Participate in staff meetings and training sessions as required.
- Perform other duties as assigned by management.
Requirements
- 2 3 years
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficient in Microsoft Office Suite and healthcare software systems.
- Ability to maintain professionalism and confidentiality.
- Bachelors degree in administration or the healthcare field with preferable experience in healthcare administration work.
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