Job Description: Logistics Operations Manager
Position Overview
The Operations Manager is responsible for leading and coordinating all operational functions of the catering business ensuring seamless execution of logistics warehousing and event support. This role manages drivers logistics crews laundry services housekeeping staff and event stewarding teams while overseeing shift patterns rosters and schedules. The Operations Manager works closely with Sales Culinary and the Assistant Director of Catering Operations to ensure all catering events are delivered efficiently safely and to the highest standard.
Key Responsibilities
Warehousing & Equipment Management
- Oversee the storage and warehousing of all catering equipment.
- Ensure all equipment is counted packed wrapped and dispatched correctly for events.
- Maintain accurate inventory records ensuring all items are logged in and out of the warehouse.
- Record and report damaged or missing items; prepare monthly loss and damage reports.
- Implement systems and SOPs to reduce loss improve accountability and extend the lifespan of equipment.
Logistics & Transport
- Manage drivers and logistics crews responsible for picking packing loading and unloading catering trucks.
- Ensure accurate and safe dispatch and return of catering equipment and supplies for events.
- Oversee transport planning route scheduling and ensure drivers are compliance with driving regulations.
- Supervise on-site logistics during catering events including setup and breakdown of equipment.
Operational Leadership
- Lead laundry operations to ensure uniforms linens and materials are tracked processed and available for staff.
- Supervise housekeeping staff to maintain a clean safe and organized workplace and central production unit (CPU).
- Manage event stewarding teams handling the cleaning packing drying and storage of catering equipment.
- Monitor and optimize shift schedules and rosters to meet event demands.
Collaboration & Coordination
- Work closely with Sales and Culinary teams to align logistics staffing and equipment with client and menu requirements.
- Support the Assistant Director of Catering Operations in operational planning cost control and process improvements.
- Provide operational insight during event planning meetings and ensure readiness of teams and resources.
Compliance & Standards
- Maintain accurate operational records including staff hours equipment usage and warehouse inventory.
- Enforce standard operating procedures (SOPs) across warehousing logistics transport laundry housekeeping and stewarding.
Physical & Environmental Requirements
- Ability to spend long periods on their feet during events and operational duties.
- Capable of lifting carrying pushing and moving catering equipment and supplies.
- Willingness to work in outdoor environments and adapt to varying weather conditions.
- Flexible schedule including evenings weekends and holidays depending on event requirements.
Qualifications & Experience
- Proven experience in operations or warehouse management within catering hospitality or events.
- Strong leadership and people management skills across multi-disciplinary teams.
- Excellent organizational and problem-solving abilities.
- Knowledge of warehousing systems inventory control transport planning and event operations.
- Familiarity with health and safety and food hygiene requirements.
- Proficiency in MS Office and scheduling/warehouse management software (catering/event systems desirable).
Key Competencies
- Leadership & team motivation
- Strong communication & coordination skills
- Attention to detail & accountability
- Hands-on practical approach
- Time management & planning skills
- Adaptability and resilience
Reporting Line
The Operations Manager reports directly to the Assistant Director of Catering Operations and works in close collaboration with the Sales and Culinary teams
Job Description: Logistics Operations Manager Position Overview The Operations Manager is responsible for leading and coordinating all operational functions of the catering business ensuring seamless execution of logistics warehousing and event support. This role manages drivers logistics crews la...
Job Description: Logistics Operations Manager
Position Overview
The Operations Manager is responsible for leading and coordinating all operational functions of the catering business ensuring seamless execution of logistics warehousing and event support. This role manages drivers logistics crews laundry services housekeeping staff and event stewarding teams while overseeing shift patterns rosters and schedules. The Operations Manager works closely with Sales Culinary and the Assistant Director of Catering Operations to ensure all catering events are delivered efficiently safely and to the highest standard.
Key Responsibilities
Warehousing & Equipment Management
- Oversee the storage and warehousing of all catering equipment.
- Ensure all equipment is counted packed wrapped and dispatched correctly for events.
- Maintain accurate inventory records ensuring all items are logged in and out of the warehouse.
- Record and report damaged or missing items; prepare monthly loss and damage reports.
- Implement systems and SOPs to reduce loss improve accountability and extend the lifespan of equipment.
Logistics & Transport
- Manage drivers and logistics crews responsible for picking packing loading and unloading catering trucks.
- Ensure accurate and safe dispatch and return of catering equipment and supplies for events.
- Oversee transport planning route scheduling and ensure drivers are compliance with driving regulations.
- Supervise on-site logistics during catering events including setup and breakdown of equipment.
Operational Leadership
- Lead laundry operations to ensure uniforms linens and materials are tracked processed and available for staff.
- Supervise housekeeping staff to maintain a clean safe and organized workplace and central production unit (CPU).
- Manage event stewarding teams handling the cleaning packing drying and storage of catering equipment.
- Monitor and optimize shift schedules and rosters to meet event demands.
Collaboration & Coordination
- Work closely with Sales and Culinary teams to align logistics staffing and equipment with client and menu requirements.
- Support the Assistant Director of Catering Operations in operational planning cost control and process improvements.
- Provide operational insight during event planning meetings and ensure readiness of teams and resources.
Compliance & Standards
- Maintain accurate operational records including staff hours equipment usage and warehouse inventory.
- Enforce standard operating procedures (SOPs) across warehousing logistics transport laundry housekeeping and stewarding.
Physical & Environmental Requirements
- Ability to spend long periods on their feet during events and operational duties.
- Capable of lifting carrying pushing and moving catering equipment and supplies.
- Willingness to work in outdoor environments and adapt to varying weather conditions.
- Flexible schedule including evenings weekends and holidays depending on event requirements.
Qualifications & Experience
- Proven experience in operations or warehouse management within catering hospitality or events.
- Strong leadership and people management skills across multi-disciplinary teams.
- Excellent organizational and problem-solving abilities.
- Knowledge of warehousing systems inventory control transport planning and event operations.
- Familiarity with health and safety and food hygiene requirements.
- Proficiency in MS Office and scheduling/warehouse management software (catering/event systems desirable).
Key Competencies
- Leadership & team motivation
- Strong communication & coordination skills
- Attention to detail & accountability
- Hands-on practical approach
- Time management & planning skills
- Adaptability and resilience
Reporting Line
The Operations Manager reports directly to the Assistant Director of Catering Operations and works in close collaboration with the Sales and Culinary teams
اعرض المزيد
عرض أقل