Client Care Specialist
شارك هذه الوظيفة
موقع الوظيفة:
الراتب شهرياً:
تاريخ النشر:
نُشرت منذ أكثر من 30 يومًا
عدد الوظائف الشاغرة:
1 عدد الوظائف الشاغرة
ملخص الوظيفة
- Support clients through phone calls emails and chat to help them access company resources.
- Build positive relationships with clients to develop and maintain customer satisfaction.
- Provide virtual online learning support and orientation on our services and tools.
- Maintain customer feedback records for development and improvement purposes.
- Submit tickets complaints and customer concerns to stakeholders.
- Implement communication plans with clients as needed from different departments.
- Work in shifts and rotational.
Qualifications :
- 1-3 years of experience in Customer Service or related fields.
- Very good command of English both spoken and written.
- Good knowledge of MS Office (Word Excel).
- Very good communication skills.
Remote Work :
No
Employment Type :
Full-time
المهارات المطلوبة
- خدمة العملاء
- Client Expectations
- Client Requirements
- Client Support
- خطط العمل
- Issue Resolution
- إدارة الحساب
- علاقات العملاء
- تقديم الخدمات
- خدمة العملاء
- Client Satisfaction
- إدارة العملاء
- إجراءات
- Service Level Agreements
- عملاء جدد
عن الشركة
Imagine a world where mental wellbeing is seamlessly woven into the fabric of everyday life. We are bridging the mental health treatment gap with cutting-edge tech and top-tier mental health professionals. The O7 Therapy app offers instant, anonymous support via encrypted Chat, Audi ... اعرض المزيد
