About the role:
As a store manager you will be responsible for overseeing all aspects of store operations. This includes driving sales growth maintaining top-tier customer service efficient staff management and optimal inventory control to consistently provide a positive shopping experience. Beyond this your role extends to developing training programs that elevate the performance of our in-store retail staff actively contributing to their growth and the overall success of the store.
Responsibilities:
- Oversee and manage all aspects of daily store operations including opening and closing procedures cash management inventory management visual merchandising and maintenance of store cleanliness and organization.
- Drive sales growth by setting sales targets monitoring performance and implementing strategies to achieve sales goals.
- Maintain a thorough understanding of the stores products and services. Ensure effective product merchandising pricing and promotions to maximize sales opportunities and create an appealing and customer-friendly store environment.
- Cultivate and maintain positive relationships with customers addressing their concerns resolving complaints and ensuring a high level of customer satisfaction.
- Develop and deliver training programs for all in-store retail staff including new hire training ongoing product knowledge training and sales and customer service training.
- Collaborate with other departments to develop and deliver training programs that support company goals.
- Coach and mentor retail staff on sales and customer service skills.
- Observe retail staff on the sales floor provide feedback and track the effectiveness of training programs.
Qualifications :
- 3 years of experience in the retail industry.
- Bachelors degree in a related field.
- Strong proficiency in the English language both written and verbal.
- Proven experience as a store manager or in a similar retail management role.
- Prior experience in delivering training and coaching is a big plus.
Competencies:
- Multitasking and time-management skills.
- Ability to prioritize tasks.
- Highly organized and detail-oriented.
- Ability to work in a fast-paced high-pressure environment.
- Strong communication and interpersonal skills.
Remote Work :
No
Employment Type :
Full-time