Assistant Manager, Real Estate and Administration (Housekeeping & Catering) at African Export-Import Bank (Afreximbank)

JOB TITLE: Assistant Manager Real Estate and Administration (Housekeeping & Catering)

JOB LOCATION:Cairo Egypt

JOB DETAILS:

• TheAssistant Manager Real Estate and Administration (Housekeeping & Catering)is responsible for overseeing and managing allhousekeeping and catering servicesat the Bank headquarters.
• This includes ensuring high-quality cleaning and hygiene standards delivering excellent catering services and maintaining compliance withinternational best practices QHSE standards and Bank policies.
• The role involves leading and motivating the housekeeping and catering teams to provide asafe hygienic and conducivework environment for Bank staff tenants and guests.

Responsibilities
Housekeeping Management:

• Oversee thehousekeeping service providersto ensure the delivery of world-class cleaning services maintaining aclean safe and healthyworkplace.
• Manage and coordinatedaily cleaning schedules ensuring the entireBank headquartersis impeccably clean bacteria-free and ready for use at all times in line withQHSE standardsand Bank policies.
• Develop and implement acomprehensive cleaning plan ensuring strict adherence toService Level Agreements (SLAs) QHSE regulations and Bank procedures with enforcement of penalties for non-compliance.
• Assist in thepreparation and management of the annual housekeeping budget ensuring cost-effectiveness and efficient allocation of resources.
• Ensure thathousekeeping service providersmaintain acompetent well-trained and motivatedcleaning team including relief staff for weekends and holidays.
• Supervise and monitorpest control and waste managementactivities to ensure apest-free and bacteria-free environment with daily garbage collection meetinghealth and safety standards.
• Coordinate with theSupply Chain First Officerto procure allcleaning equipment tools and suppliesas required.
• Work with theWarehouse Managerto maintainsufficient stock levelsand prevent shortages of essential cleaning materials.
• Submitdetailed monthly reports(or more frequently if required) to theSoft Services Lead providing updates on the implementation of cleaning plans challenges faced and recommendations for action.

Catering Management:

• Oversee thecatering teamto ensure the delivery of world-class catering services that meet the highest standards in terms offood quality service and safetyfor Bank staff tenants and guests.
• Develop and implement acomprehensive catering plan ensuring adherence toSLAs QHSE regulations and Bank policies and enforce penalties for non-compliance.
• Assist inpreparing and managing the annual catering budget ensuringcost control and efficient resource utilization.
• Ensure that catering operations meet thehighest food hygiene and safety standards complying withquality assurance protocolsand keeping detailed records.
• Supervise catering contracts and ensuretimely high-quality food service delivery.
• Submitdetailed monthly reports(or as required) to theSoft Services Lead covering catering plan implementation challenges and recommendations for improvement.

Team Management:

• Identify and communicate key responsibilitiesto ensure effective service delivery and achievement of operational objectives.
• Evaluate and direct team members conducting regular assessments to ensure compliance withagreed-upon KPIs.
• Establish clear workflowsto facilitate the smooth execution of daily tasks.
• Ensure thatstrategies and processesare in place to align with theBanks business objectivesand operational needs.
• Foster a strong team spirit enabling all team members to collaborate effectively and achieveoptimal performance.
• Buildtrust and accountabilitywithin the team by setting clear expectations encouraging contributions providing constructive feedback and supporting professional development.

Other Responsibilities:

• Perform anyother dutiesrelated tohousekeeping catering or real estate administrationas required by management.

Experience:

• Total Years of Experience:6-10 years.

Education:

• Masters DegreeinFood Service Managementor anyrelated field.

Languages:

• Fluent:Arabic English.
• Intermediate:French (preferred).

Knowledge & Skills:

• Software Proficiency:
  • Microsoft Office applications:Word Excel PowerPoint and Outlook.
• Technical Skills:
  • Prior experience in Food & Beverage (F&B) services.
  • Experience in housekeeping/custodial tasks.
• Certifications/Licensure (Preferred but not required):
  • Specialized training infood service management housekeeping or related fieldsis an added advantage.

HOW TO APPLY
To apply for the ongoing African Export-Import Bank (Afreximbank) Job recruitment visit theAPPLICATION PORTALto submit your application!