Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia founded in 1993.

As a fully Saudi-owned company we have established ourselves from a startup business to a market leader offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains including Microsoft AWS ManageEngine and Zoho Solutions ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience Alnafitha IT has successfully completed more than 4000 projects serving over 3000 satisfied customers and collaborating with 65 partners.

Our commitment to excellence is evident in our customer-centric approach which emphasizes engagement collaboration and a relentless pursuit of quality in every interaction

Our vision is to be the Kingdoms most customer-centric provider for digital transformation and consultation fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability

At Alnafitha IT we believe in empowering our employees and nurturing their growth which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients expectations.

Key Responsibilities:

Team & Delivery Leadership

Lead and mentor a team of Zoho developers and consultants.

Oversee end-to-end implementation of Zoho projects (CRM Desk Creator Projects Books etc.).

Assign tasks monitor performance and ensure project milestones are met.

Conduct code reviews technical guidance and ensure solution scalability and security.

Solution Design & Architecture

Translate business requirements into technical architecture using Zoho suite or similar platforms.

Design custom workflows functions (Deluge scripting) APIs integrations and automation logic.

Define data models system architecture and third-party integration logic (ERP BI tools payment gateways etc.).

Project Management & Execution

Participate in project scoping estimation and planning alongside project managers.

Ensure solutions are delivered within scope time and quality standards.

Handle escalations from clients and internal teams.

Collaborate with QA teams for testing and UAT execution.

Client Engagement

Serve as the technical point of contact for key accounts.

Conduct solution presentations architecture workshops and training for stakeholders.

Gather feedback and drive continuous improvements and feature enhancements.

Innovation & Optimization

Stay updated on Zoho platform enhancements and best practices.

Evaluate and implement complementary tools like Power BI Make/Integromat Zapier or serverless logic.

Promote code reuse documentation standards and agile delivery.

Requirements

Requirements
Required Qualifications:

- Bachelors in Computer Science Information Systems or a related field.

- 5 years in application development with at least 2 years focused on Zoho pr any similar platform.

- Certifications in Zoho CRM/Admin preferred.

- Proficiency in Deluge JavaScript HTML/CSS REST API.

- Excellent English communication skills; Arabic is a plus.

Technical Skills:

- Deep expertise in Zoho CRM Creator Desk Projects Books. Or any similar platform

- Experience with Zoho Flow Zapier or similar integration platforms.

- Understanding of OAuth2 SAML API management.

- Familiar with Git Jira Confluence and deployment tools.