PwC Riyadh Experience Centre - Experience Manager

Line of Service

Internal Firm Services

Industry/Sector

Not Applicable

Specialism

IFS - Operations

Management Level

Manager

Job Description & Summary

The PwC Riyadh Experience Centre is hiring! The Experience Centre is a dynamic client-facing innovation space designed to spark bold thinking creativity and co-creation. It brings together cross-functional teams to solve complex challenges through a human-led tech-powered approach. From immersive workshops and strategic design-thinking sessions to executive engagements and innovation showcases we deliver impactful experiences that help our clients drive transformation and tangible results. Located in PwCs Laysen Valley office the Riyadh Experience Centre is part of a global network of centres redefining how we engage with clients - through collaboration speed and purpose-built spaces for innovation. As the latest addition in the region the Riyadh Centre is poised to become a key destination for experience-led client engagements this is where we imagine design and build digital tools and experiences. About the Role Were seeking a highly motivated and versatile Manager to lead the design and execution of end-to-end experiences at the Experience Centre - strategically creatively and operationally. This is a dual-role opportunity that combines: Creative leadership in designing and curating bespoke client experiences. Operational ownership of events and tours managing logistics vendors and delivery. Youll work directly with senior clients and internal PwC teams to create unforgettable engagements that reflect our commitment to innovation quality and impact.

Key Responsibilities:

• The development of creative briefs storyboards and experience flows in collaboration with the wider Experience Centre team and other PwC Lines of Service Managing the respective events Design and deliver interactive memorable and personalized journeys across physical digital and hybrid formats
• Curate every touchpoint in the visitor journey - from check-in to exit - using environment props video print and digital media
• Bring creative and innovative thinking to client-facing experiences including the use of emerging technologies such as GenAI immersive tech and other tools.
• Facilitate elements of workshops and sessions (e.g. icebreakers energizers) as needed Experience Centre Tours Host and lead strategic tours of the Experience Centre tailoring conversations to client sectors and business challenges.
• Serve as a compelling storyteller and tech-savvy presenter comfortable engaging C-suite stakeholders.
• Conduct thorough pre-tour preparation including researching clients coordinating demo readiness and tailoring visual assets to ensure every visit is personalized Liaise with internal PwC teams to align on digital assets demos and tech showcases to be presented during each tour.
• Ensure seamless orchestration and delivery across all Centre spaces (The Difference Studio EmTech Workshop Theatre and other spaces).
• End-to-End Event Management Lead all event planning and execution in the Experience Centre (and occasionally offsite).
• Act as the primary liaison for internal teams and external vendors (e.g. catering production agencies).
• Oversee logistics AV setup and production timelines to ensure exceptional delivery for each workshop/ event.
• Maintain high design standards for all print and digital event assets paying attention to all details.
• Provide hands-on support onsite to manage execution and troubleshoot as needed in close collaboration with AV Operations and PwC LoS teams.

Candidate Profile:

• Were looking for a creative proactive and collaborative leader who thrives in a client-centric and fast-paced environment.

Requirements:

• Minimum 5 years of professional experience including at least 1-2 years in event or experience management (hospitality or innovation environments preferred)
• Strong creative and conceptual thinking skills
• Excellent communication skills - written verbal and presentation.

Proven experience:

• Managing multiple stakeholders and complex event workflows.
• Highly adaptable solutions-oriented and resourceful.
• Technologically fluent - comfortable with emerging tools and platforms
• Working knowledge of Adobe After Effects and Photoshop preferred Familiarity with GenAI XR or emerging technologies is a strong plus
• Flexibility to work extended hours during events as needed
• Strong understanding of PwCs services and client industries is an advantage Proficiency in Arabic (spoken and written)
• Saudi National (required)
• This is a full-time on-site role at the Riyadh Experience Centre with minimal travel.

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Brand Management Brand Marketing Business Development Campaign Performance Analysis Channel Marketing Coaching and Feedback Communication Consumer Behavior Content Marketing Content Strategy Creativity CRM Software Customer Insight Developing Communication Strategies Digital Marketing Embracing Change Emotional Regulation Empathy Entertainment Management Inclusion Intellectual Curiosity 31 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

Yes

Government Clearance Required

No

Job Posting End Date