The Data and Reporting Analyst (Support Team) will work closely with the Inbound Outbound and Inventory Control operations to develop tools and analyze data to support OE initiatives dig deep into data to determine root cause of defects build and maintain decision support tools and present findings to business partners to drive improvements in FC-wide quality and productivity.
The complexity of research and skills for the position is well beyond basic data entry and research. It involves complex analysis and diving deep into key metrics based on requests building and maintaining multiple databases extensive knowledge of software applications to create tools and understanding of multiple programming languages. The following provides some detail of the job duties and responsibilities.
Key job responsibilities
Manipulate/mine data from database tables (SQL server Oracle Data Warehouse FC log files)
Develop websites using HTML Ruby Java and AJAX which would allow users throughout the FC including the leadership team the ability to graphically understand issues the team is seeing as well as action items to solve these issues
Maintaining database up-time to include restarting of servers etc.
Providing analytical support not only for the facility to improve quality results but possibly network wide as well
Root cause research into identifying process breakdowns within departments and providing data through use of various skill sets to find solutions to breakdowns
Analyze and report data findings and complete reports on building capacity inventory control metrics error reporting and performance management control
Proficiency with Microsoft Excel to include making charts data manipulation creating up macros and visual basic knowledge
UNIX tools/platform experience
Experience using HTML PERL SQL Ruby Java AJAX programming languages
Experience with Oracle
Good analytical and organization skills
Customer focus and professional demeanor
Ability to discuss trends and develop and drive the implementation of new solutions with other members of the ICQA team.
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