Senior Driver

A (least hardship)

FamilyFamily

GS3

General Service

Reason

Regular > Regular Assignment

June 21 2025

Senior Driver

Organizational Setting and Work Relationships
The Senior Driver mainly drives for the Head of Office and other high ranking officials. The incumbent is normally supervised directly by the Administrative Officer/Associate/Assistant or other staff member when the scale of the Operation so requires it. Besides driving s/he is responsible for up keep and maintenance of the assigned UNHCR vehicle(s) as per technical guidance and specifications established by the Organisation. S/he is required to follow strict instructions and security guidance provided by the supervisor. While basic function of a Senior Driver is to drive the official vehicles of UNHCR s/he may be called upon to perform minor maintenance and repair of UNHCR vehicles and may perform clerical maintenance and other support services that deem necessary for office administration. S/he may as well provide interpretation services.

The Senior Driver has regular contacts with staff within the UNHCR Office and with others (including Partners government authorities etc.) outside UNHCR involving limited exchange of information.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities in line with the regulatory framework of UNHCR which includes the UN Charter UN Staff Regulations and Rules UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition staff members are required to discharge their responsibilities in a manner consistent with the core functional cross-functional and managerial competencies and UNHCRs core values of professionalism integrity and respect for diversity.

Duties
- Drive UNHCR vehicle mainly for the Head of Office and other high ranking officials.
- Drive UNHCR vehicles for the transport of authorized passengers deliver and collect documents and other items.
- Meet official personnel at airports or other locations and facilitate immigration and customs formalities as required.
- Perform day-to-day maintenance of the assigned vehicles; check oil water battery brakes tires etc. and ensure that the assigned UNHCR vehicles are road or waterway worthy and maintained up to the established security standards.
- Perform minor repairs and arrange for other repairs and ensure that the vehicle is kept clean.
- Ensure that the steps required by rules and regulations or other local requirements are taken in case of involvement in an accident.
- Log official trips daily mileage gas consumption oil changes greasing etc. and prepare reports on usage as required.
- Ensures valid documentation for passengers items or cargo in vehicle.
- In the absence of an interpreter assist with basic interpretation services.

- Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications
Education & Professional Work Experience
Years of Experience / Degree Level
For G3D - 2 years relevant experience with Completion of Primary Education or High School Diploma or higher

Field(s) of Education
Not applicable.

Certificates and/or Licenses
*Driving License;
Auto Mechanics Certificate;
(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience
Essential
Driving license knowledge of driving rules and regulations.
Desirable
Not specified.

Functional Skills
*DV-Driving Rules and Regulations
DV - Basic Vehicle Mechanical Skills
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively contribute towards a working environment where each person feels safe and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse harassment including sexual harassment sexism gender inequality discrimination and abuse of power.

As individuals and as managers all must be proactive in preventing and responding to inappropriate conduct support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening shortlisting and selection of candidates.

The ideal candidate will be a professional with extensive experience in managing transport operations within a UN or similar humanitarian organization. The candidate must demonstrate strong leadership and supervisory capabilities with a proven ability to effectively manage and coordinate a team of drivers. In depth knowledge of UN fleet management policies procedures and systems is essential. The candidate should also have a solid track record in organizing vehicle assignments ensuring compliance with safety and operational standards and supporting mission-critical field mobility requirements in complex operational environments.

Minimum Qualifications:

Education: Completion of Primary Education or High School Diploma or higher. Training in vehicle mechanics Fleet & transport management is an asset.
Experience 2 years of relevant work experience in transport services fleet management and driving functions including supervision of other drivers and coordination of transport resources.
Languages: Fluency in Arabic and good working knowledge of English (written and spoken).
Licenses & certificates: Driving License is essential; Auto Mechanics Certificate is an asset.

Key Competencies & Skills:

Proven experience in supervising transport staff and overseeing driver performance training and compliance with organizational transport policies.
Proven experience of vehicle booking systems (e.g. UN Booking Hub) and preparing dispatch schedules.
Proven experience in using fleet management software commonly utilized by UN agencies such as FleetWave and Humanav/VTS to ensure efficient vehicle fleet operations.
Demonstrated ability to produce accurate and timely reports on transport data including fuel consumption trip records and vehicle usage.
Sound understanding of vehicle safety standards insurance claims procedures and accident reporting protocols.
Proven experience in Fleet planning and right sizing activities.
Demonstrated ability to manage transport logistics in a multi-office operation.
Ability to liaise effectively with workshops procurement units and administrative staff on transport-related matters.
Proven experience in supporting the implementation of electric vehicle (EV) initiatives including planning and operational integration with a focus on advancing organizational sustainability goals is highly desirable.
Strong interpersonal and communication skills; ability to work effectively with staff at all levels.
Capacity to coach and develop drivers and implement a professional development plan.

Operational context

Occupational Safety and Health Considerations:

The Security Level for Amman and the rest of the country is assessed at Level 1 (MINIMAL) except the northeast Jordanian Syrian border area where it is assessed at Level 3 (MODERATE). Road traffic accidents remain a pertinent risk to staff. Vehicle travel is difficult at certain times due to adverse weather conditions low visibility and/or heavy traffic.

To view occupational safety and health considerations for this duty station please visit: of Position:

The Senior Driver mainly drives for the Head of Office and other high-ranking officials. The incumbent is normally supervised directly by the Administrative Officer/Associate/Assistant or other staff member when the scale of the operation so requires it. Besides driving s/he is responsible for upkeep and maintenance of the assigned UNHCR vehicle(s) as per technical guidance and specifications established by the Organisation. S/he is required to follow strict instructions and security guidance provided by the supervisor. While basic function of a Senior Driver is to drive the official vehicles of UNHCR s/he may be called upon to perform minor maintenance and repair of UNHCR vehicles and may perform clerical maintenance and other support services that deem necessary for office administration. S/he may as well provide interpretation services.

Living and Working Conditions:

Amman: Jordan has a total population of 9.4 million people. Amman houses 42% of Jordans population 4.008 million making it the populous city in the country. Amman is categorized as (A) duty station.

Rent in Amman can vary depending on the size of the property itself number of bedrooms and the area of Amman in which it is located. Renting a 3-bedroom apartment can range fromUSD per month.

Amman tends to have a Mediterranean climate; summers are mildly hot winter usually starts around the end of November and continues until mid-March there is occasional snowfall.

The medium for teaching in international schools is English however there are a few French language schools as well. There is a plethora of institutions for children of all ages from pre-school to high school as well universities. The majority of international educational institutions are in Amman.

Amman is the home to many top-end hospitals and clinics. Due to Jordanian healthcares international appeal nearly all doctors and many support staff speak English. Healthcare here is also very accessible and affordable.

Additional Qualifications

Skills

DV - Basic Vehicle Mechanical Skills DV-Driving Rules and Regulations

Education

Certifications

Auto Mechanics Certificate - Other Driving License - Other

Work Experience

Competencies

Accountability Analytical thinking Client & results orientation Commitment to continuous learning Communication Organizational awareness Planning & organizing Teamwork & collaboration Technological awareness

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Additional Information

This position doesnt require a functional clearance