Assistant Community-Based Protection Officer

A (least hardship)

FamilyFamily

NOA

National Professional Officer

Reason

Regular > Regular Assignment

June 18 2025

Assistant Community-Based Protection Officer

Organizational Setting and Work Relationships
The Assistant Community-Based Protection Officer is a member of the Protection Unit in a Country Operation and may report to the Protection Officer Community-Based Protection Officer or another more senior staff member in the Protection Unit. Under the overall direction of the Protection Unit and in coordination with other UNHCR staff government NGO partners and other stakeholders the Assistant Community-Based Protection Officer works directly with communities of concern to identify the risks they face and to leverage their capacities to protect themselves their families and communities. The incumbent may have direct supervisory responsibility for part of the protection and/or support staff and supports the application of community-based protection standards operational procedures and practices in community-based protection delivery at the field level. To fulfil this role the Assistant Community-Based Protection Officer is required to spend a substantial percentage of the workday outside the office building and maintaining networks within communities of persons of concern (PoC). The development and maintenance of constructive relationships with PoC that measurably impact and enhance protection planning programming and results form the core of the work of the incumbent. S/he also supports the designing of a community-based protection strategy by ensuring that it is based on consultation with PoC.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities in line with the regulatory framework of UNHCR which includes the UN Charter UN Staff Regulations and Rules UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition staff members are required to discharge their responsibilities in a manner consistent with the core functional cross-functional and managerial competencies and UNHCRs core values of professionalism integrity and respect for diversity.

Duties
- Be fully informed about community structures and the protection and security situation of the PoC and develop strong links with a cross-section of members of refugee/IDP/stateless communities using an AGD approach.
- Through relationships with PoC and network of partners stay abreast of political social economic and cultural developments that have an impact on the protection environment and provide advice to senior management.
- Ensure that the perspectives capacities needs and resources of the PoC are reflected in the protection strategy planning processes and operations plan addressing the specific protection needs of women and men children youth and older persons persons with disabilities and marginalized groups.
- Support a consultative process with government counterparts at local levels partners and PoC to develop and implement integrated strategies that address the key protection priorities including for example child protection education and GBV and solutions approaches.
- Provide technical guidance and support to UNHCR and partners and implement and oversee Standard Operating Procedures (SOPs) on all community-based protection related issues.
- Support the design implementation and evaluation of protection centred and solutions oriented programming with implementing and operational partners guaranteeing that community-owned activities are integrated.
- Support communities in establishing representation and coordination structures
- Promote confidence building and conflict resolution among PoC authorities and host communities.
- Maintain protection presence through regular field missions and reports making direct contact with PoC host communities local authorities and partners. In operations applying the humanitarian cluster system contribute the development of an AGD-compliant strategy on which the response of the Protection Cluster is grounded and covers all assessed and prioritized protection needs of the affected populations.
- Support the Operations work to fully integrate the protection strategy into the Country Operations Plan the UN Development and Assistance Framework (UNDAF) the Humanitarian Country Teams common humanitarian action plan where applicable.
- Contribute to the Protection teams information management component which: provides disaggregated data on PoC and their problems; researches collects and disseminates relevant protection information and good practices to enhance protection delivery and provide technical advice if necessary.
- Support the inclusion of participatory community-based protection and AGD approaches in strategies and plans in the Country Operation.
- Support community understanding of UNHCRs commitment to deliver on accountability and quality assurance in its response.
- Support PoC to develop structures that enhance their participation and protection.
- Contribute to the design of project submissions and the budget for endorsement by the supervisor.
- Intervene with authorities on community-based protection issues.
- Negotiate with local counterparts partners and PoC.

-Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks issues and concerns to a supervisor or to relevant functional colleague(s).
- Perform other related duties as required.

Minimum Qualifications

Years of Experience / Degree Level
For P1/NOA - 1 year relevant experience with Undergraduate degree; or no experience with Graduate degree; or no experience with Doctorate degree

Field(s) of Education
International Development Cultural Studies Human Rights
International Social Work Social Science Political Science
Anthropology International Law

or other relevant field.

Certificates and/or Licenses
Not specified

Relevant Job Experience
Essential
Some professional working the areas of community services social work (e.g. gender GBV programs womens empowerment and protection work with refugees) or/and human rights or related tasks in government NGO or international organisation.

Desirable
Proven communication skills both oral and written. Demonstrated knowledge of community communication and engagement approaches. Understanding of and demonstrated competencies in forced displacement and protection particularly GBV prevention and response child protection education gender equality and the application of the Age Gender and Diversity Policy.

Functional Skills
PR-Refugee Protection Principles and Framework
IT-Computer Literacy
DM-Database Management
PR-Coordination in Forced Displacement situations
PR-Child Protection Prevention and Response Programming
PR-Gender Equality
PR-Age Gender and Diversity (AGD)
PR-Gender Based Violence (GBV) prevention programming
PR-Gender Based Violence (GBV) response programming
(Functional Skills marked with an asterisk* are essential)

Language Requirements
For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.
For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.
For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively contribute towards a working environment where each person feels safe and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse harassment including sexual harassment sexism gender inequality discrimination and abuse of power.

As individuals and as managers all must be proactive in preventing and responding to inappropriate conduct support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening shortlisting and selection of candidates.

Practical experience in Accountability to Affected Populations (AAP) including strategy formulation delivery of training to UNHCR staff and partners coordination of operational AAP activities and reporting and engagement with MENA and HQ on AAP-related initiatives.
Completion of certified training programmes including the Community-Based Protection (CBP) Training of Trainers (ToT) learning programme the Management Learning Programme and other relevant professional development courses.
Demonstrated strong management and leadership skills in coordinating multi-functional teams and protection activities.
Practical experience in promoting community participation and empowerment through inclusive and rights-based approaches.
Proven ability in leading communication with communities including organizing town hall meetings establishing WhatsApp communication trees and coordinating with community members sister UN agencies and NGOs.
Experience in engaging and coordinating with local authorities particularly in the southern governorates.
Extensive experience in coordinating UNHCRs CBP partnerships in both urban and camp settings with a focus on inclusion and services for persons with disabilities.
Managerial experience in implementing Cash for Protection programmes including oversight of Urgent Cash Assistance (UCA) to meet immediate protection needs.
Key Competencies: Strong skills in participatory methods and community engagement. Cross-cultural sensitivity and understanding of power dynamics. Ability to facilitate inclusive dialogue and strengthen community leadership. Knowledge of protection risks and rights-based programming.

Operational context

Occupational Safety and Health Considerations:

The Security Level for Amman and the rest of the country is assessed at Level 1 (MINIMAL) except the northeast Jordanian Syrian border area where it is assessed at Level 3 (MODERATE). Road traffic accidents remain a pertinent risk to staff. Vehicle travel is difficult at certain times due to adverse weather conditions low visibility and/or heavy traffic.

To view occupational safety and health considerations for this duty station please visit: of Position:

Community Engagement and Empowerment: Facilitate participatory assessments and community consultations to identify protection risks and capacities. Support community-led initiatives that enhance protection and social cohesion. Promote the inclusion of marginalized groups.

Protection Mainstreaming: Ensure that protection principles (safety dignity non-discrimination participation and accountability) are integrated across sectors and programmes.

Capacity Building: Strengthen the capacity of community-based structures (e.g. protection committees youth groups womens networks). Train community members on community-based protection principles and participatory approaches.

Coordination and Partnerships: Coordinate with national authorities UN agencies NGOs and civil society to support community protection mechanisms. Advocate for policies and services that reflect the rights and needs of communities of concern.

Data Collection and Analysis: Collect and analyze qualitative and quantitative data from communities to inform protection strategies and response planning. Contribute to protection monitoring needs assessments and accountability mechanisms (including feedback and complaint systems).

Living and Working Conditions:

Amman: Jordan has a total population of 9.4 million people. Amman houses 42% of Jordans population 4.008 million making it the populous city in the country. Amman is categorized as (A) duty station.

Rent in Amman can vary depending on the size of the property itself number of bedrooms and the area of Amman in which it is located. Renting a 3-bedroom apartment can range fromUSD per month.

Amman tends to have a Mediterranean climate; summers are mildly hot winter usually starts around the end of November and continues until mid-March there is occasional snowfall.

The medium for teaching in international schools is English however there are a few French language schools as well. There is a plethora of institutions for children of all ages from pre-school to high school as well universities.

The majority of international educational institutions are in Amman.

Amman is the home to many top-end hospitals and clinics. Due to Jordanian healthcares international appeal nearly all doctors and many support staff speak English. Healthcare here is also very accessible and affordable.

Additional Qualifications

Skills

DM-Database Management IT-Computer Literacy PR-Age Gender and Diversity (AGD) PR-Child Protection Prevention and Response Programming PR-Coordination in Forced Displacement situations PR-Gender Based Violence (GBV) prevention programming PR-Gender Based Violence (GBV) response programming PR-Gender Equality PR-Refugee Protection Principles and Framework

Education

Bachelor of Arts: Anthropology Bachelor of Arts: Cultural Studies Bachelor of Arts: Human Rights Bachelor of Arts: International Development Bachelor of Arts: International Law Bachelor of Arts: International Social Work Bachelor of Arts: Political Science Bachelor of Arts: Social Science

Certifications

Work Experience

Competencies

Accountability Client & results orientation Commitment to continuous learning Communication Judgement & decision making Managing resource Organizational awareness Stakeholder management Teamwork & collaboration

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Additional Information

This position doesnt require a functional clearance