drjobs Guest Relations Manager - Waldorf Astoria Cairo Heliopolis English

Guest Relations Manager - Waldorf Astoria Cairo Heliopolis

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الوصف الوظيفي

EOE/AA/Disabled/Veterans

What are we looking for

Guest Relations Managers serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow:

  • Previous experience in a similar role in hotels sector; preferably in a luxury property
  • Passionate about delivering personalized guest service
  • Excellent leadership interpersonal and communication skills
  • Accountable and resilient
  • Commitment to delivering a high level of guest service
  • Flexibility to respond to a variety of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Forbes standard knowledge would be an asset
  • A passion for delivering an exceptional level of Guest service
  • High level of IT proficiency


What will it be like to work for Hilton

Hilton is the leading global hospitality company spanning the lodging sector from luxurious fullservice hotels and resorts to extendedstay suites and midpriced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!

Waldorf Astoria has continued to pioneer exceptional experiences that redefine the art of hospitality; Join our team and be part of a legacy where we shape the future of luxury hospitality.

Its not just a job vacancy we will help you elevate your career by offering a variety of learning & development programs career growth & thousands of opportunities all around the world. Take the next step and be the star of your own success story!

What we offer:

Thriving work environment.

Team members special rates for Hilton hotels worldwide.

Thousand opportunities for career growth and development.

Comprehensive learning & development programs that fits all fields.

Opportunity to give back to the community and have a bigger social impact through Social Responsibility Hilton programs.

Competitive compensation and benefits.

Daily duty meal.

Life insurance.


What will I be doing

As Guest Relations Manager you will manage the needs of VIP Guests and inform other Team Members of VIP needs in order to ensure an exceptional Guest experience. A Guest Relations Manager is responsible for managing the first impressions of our Guests and therefore must perform the following tasks to the highest standards:


Required Experience:

Manager

نوع التوظيف

دوام كامل

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