OTR supervisor

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated customerfocused individuals who want to join our team as a OTR Supervisor In this role you will lead and be responsible for supporting delivery associates through each step of the delivery process and tracking delivery metrics. You will also be responsible for guiding all delivery associates in safety compliance.

Key job responsibilities
Key job responsibilities
Partner with leadership to coordinate facilitate and measure training related activities for groups of Delivery Associates.
Track and monitor performance including on road ride behinds to measure onroad quality adherence to standards and identify retraining and process improvement opportunities.
Support standard work and safety programs.
Train new Delivery Associates on how to drive and operate the vehicles
Cultivate and sustain a safe environment highquality customer delivery professional driver experience and positive culture.
Be a subject matter expert for Delivery Associates and Delivery Service Partners process areas
Conduct weekly performance reviews with delivery partners
Establish trust and credibility by maintaining a high level of integrity communications and professional demeanor.
Able to work 40 hours/week and overtime as required
Work flexible schedule (weekends and/or overnight shifts)
Able to lift 49 pounds stand and walk during shifts lasting up to 12 hours.


Experience managing teams
Experience with planning performance metrics and process improvement

Experience in logistics
Experience with data analysis

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.