IT Business Analyst is responsible for gathering and translating business requirements into technical and functional specifications through stakeholder engagement workshops and process observations. Business Analyst will collaborate with design teams to create wireframes prototypes and conduct usability testing ensuring a usercentric approach to product development. Additionally Business Analyst document requirements through user stories use cases and BRDs ensuring traceability and alignment with project goals. Supporting agile practices Business Analyst facilitate communication between developers testers and business units while analyzing postlaunch data to identify opportunities for continuous improvement.
Key Duties and Responsibilities:
Business Requirement Gathering:
Collaborate with product owners stakeholders and users to capture detailed business requirements and translate them into technical and functional specifications.
Conduct stakeholder interviews workshops and process observations to understand needs and gaps.
UI/UX Collaboration and Design thinking:
Work closely with design teams to cocreate wireframes mockups and prototypes.
Leverage humancentered design methodologies to ensure userfirst product development.
Conduct usability testing heuristic evaluations and user journey mapping to validate ideas and drive design decisions.
Documentation and Specification:
Prepare clear and concise documentation including user stories use cases process flows BRDs FRDs and acceptance criteria.
Ensure requirements are traceable and testable through the lifecycle of the project.
Agile and Crossfunctional team support:
Support sprint planning backlog grooming and retrospectives.
Act as a Product Owner proxy where needed ensuring development efforts remain aligned with business goals.
Facilitate effective communication between developers testers and business units.
Postimplementation analysis and optimization:
Analyze postlaunch performance data to measure success against KPIs.
Identify opportunities for continuous improvement and lead iterative enhancements.
Performs other duties may be assigned by the Management.
Requirements
Knowledge and Experience
Bachelor s degree in Business Information Technology HumanComputer Interaction or a related field.
Professional certifications such as CBAP PMIPBA UX Certification Agile BA or similar are a strong plus.
Minimum of 5 years of experience as a Business Analyst or in a similar analytical role.
Proven experience in UX/UI design or collaborating closely with UX/UI teams.
Strong knowledge of business analysis frameworks tools and best practices.
Proficiency in using tools like Figma Balsamiq Adobe XD Axure or similar for wireframing and prototyping.
Experience with agile methodologies and tools such as Jira Confluence or Trello.
Excellent analytical problemsolving and communication skills.
Ability to manage multiple projects simultaneously and deliver results under tight deadlines.
Excellent interpersonal and communication skills able to translate complex concepts to both technical and nontechnical audiences.
Exceptional organizational problemsolving and critical thinking abilities.
Detailoriented with strong time management and multitasking capabilities
Experience in the tech fintech or digital product space is a plus.