Sales Manager (EBC)
صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
شارك هذه الوظيفة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكتروني
الوصف الوظيفي
JOB SUMMARY
Leads and manages activities related to the sales functions for properties within region with a focus on building longterm valuebased customer relationships that enable achievement of property sales objectives. Achieves personal booking goals and makes recommendations on booking goals of direct reports.
CANDIDATE PROFILE
Education and Experience
2year degree from an accredited university in Business Administration Marketing Hotel and Restaurant Management or related major; 3 years experience in the sales and marketing or related professional area.
OR
4year bachelors degree in Business Administration Marketing Hotel and Restaurant Management or related major; 1 year experience in the sales and marketing or related professional area.
CORE WORK ACTIVITIES
Driving Sales Opportunities to Maximize Revenue
Conducts targeted account research to determine potential.
Solicits and qualifies existing and new accounts whose business opportunities meet company criteria.
Identifies qualifies and solicits new group business to achieve personal revenue goals while maintaining brand integrity.
Understands competitors strengths and weaknesses and knows how to sell against them.
Provides positive and aggressive leadership to ensure maximum revenue potential (e.g. sets example with personal booking goals).
Recommends booking goals for sales team members for properties within region.
Participates in sales calls with members of sales team to acquire new business and/or close on business.
Executes and supports the operational aspects of business booked (e.g. generating proposal writing contract customer correspondence).
Analyzing & Reporting on Sales and Financial Data
Analyzes market information by using sales systems and implements strategy to achieve financial room and catering goals for each property.
Assists Revenue Management with completing accurate six period projections.
Reviews sales and catering guest satisfaction results to identify areas of improvement.
Ensuring Exceptional Customer Service
Displays leadership in guest hospitality exemplifies customer service and creates a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels.
Meets with guests during pre and postconvention meetings to obtain feedback on quality of product (e.g. rooms meeting facilities and equipment food and beverage) service levels execution against contract and overall satisfaction.
Executes and supports the companys customer service standards.
Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event.
Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations while building a relationship and loyalty to the company.
Gains understanding of each propertys primary target customer and service expectations; serves the customer by understanding their business business issues and concerns to offer better business solution both prior to and during the program/event.
Building Successful Relationships
Develops and manages relationships with key stakeholders both internal and external.
Works collaboratively with on and offproperty sales channels to ensure the property needs are being achieved and the sales efforts are complementary not duplicative.
Works with Human Resources Engineering and Loss Prevention to ensure compliance with local state and federal regulations and/or union requirements.
Attends customer events trade shows and sales missions to maintain build or develop key relationships with GSO managers and customers.
At Marriott International we are dedicated to being an equal opportunity employer welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and greatest strength lies in the rich blend of culture talent and experiences of our associates. We are committed to nondiscrimination on any protected basis including disability veteran status or other basis protected by applicable law.
Required Experience:
Manager
نوع التوظيف
دوام كامل
