Cluster Director of Learning Quality Pre-opening Raffles Fairmont The Red Sea
نُشرت في :
10-04-2025
صاحب العمل نشط
1 وظيفة شاغرة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
شارك هذه الوظيفة
أرسل لي وظائف مشابهة
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
As Cluster Director of Learning & Quality you will play a pivotal role in shaping the learning culture across the resorts. You will drive strategic initiatives that enhance leadership capability elevate guest experiences and support our commitment to sustainable development and emotional intelligence. In collaboration with senior leadership you will embed a culture of continuous learning that aligns with our ultraluxury standards and longterm vision.
- Lead the design and of a comprehensive learning and development strategy tailored to the unique needs of Raffles & Fairmont The Red Sea.
- Conduct regular Training Needs Analyses (TNA) to align talent development with strategic business goals and performance expectations.
- Partner with Executive Committee members and Department Heads to implement impactful onboarding leadership development and technical training programs.
- Guide and mentor Departmental Trainers ensuring consistent delivery standards and alignment with brand expectations.
- Develop and manage the annual Training Calendar maximizing participation and optimizing resources.
- Represent the resort in regional Accor learning initiatives ensuring seamless implementation of corporate programs and tools.
- Drive organizational effectiveness strategies including employee engagement succession planning and emotional intelligence development.
- Monitor industry trends to introduce innovative learning methods such as blended learning microlearning and elearning platforms.
- Champion the INES learning platform ensuring optimal utilization content engagement and data tracking for performance insights.
- Foster a resortwide culture of learning and continuous improvement aligned with the resorts identity sustainability mission and service excellence standards.
- Act as a strategic partner to the Talent & Culture leadership team in shaping talent pipelines and developing frameworks.
- Certify and develop internal facilitators and trainers to deliver core and custom training across operational and leadership levels.
- Support brand and cultural initiatives to ensure Accor values and service ethos are reflected in every colleagues experience.
Qualifications :
- Previous leadership experience in a similar role within the luxury hospitality industry is required.
- A university/College degree in Human Resources Hospitality Education or related discipline is preferred.
- Computer literacy in Microsoft Windows applications and relevant HR/training systems.
- Excellent administrative organizational and communication skills both verbal and written.
- Strong interpersonal skills with the ability to influence coach and resolve challenges effectively.
- Highly responsible and reliable with exceptional attention to detail and a commitment to excellence.
- The ability to work collaboratively with diverse teams and foster a positive engaging work environment.
- Guestoriented mindset with the ability to remain calm and courteous under pressure.
Additional Information :
- Be at the forefront of a preopening journey shaping the guest experience in a resort that blends luxury sustainability and cultural richness.
- Challenge conventions and thrive in an environment that fosters creativity and rewards innovative thinking.
- Collaborate with a passionate team to create unforgettable hospitality moments against the backdrop of the Red Seas pristine coastline mangroves and marine wonders.
- Access worldclass learning and development programs designed to refine your skills and support your growth.
- Work in an inclusive and collaborative environment that celebrates individuality and encourages fresh ideas.
- Be part of a team that values sustainability innovation and excellence in luxury hospitality.
- Enjoy comprehensive healthcare a competitive salary and exclusive perks across the Accor family of brands.
- Experience life in a stunning untouched paradise where work and nature harmoniously come together.
Remote Work :
No
Employment Type :
Fulltime
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
إخلاء المسؤولية: د.جوب هو مجرد منصة تربط بين الباحثين عن عمل وأصحاب العمل. ننصح المتقدمين بإجراء بحث مستقل خاص بهم في أوراق اعتماد صاحب العمل المحتمل.
نحن نحرص على ألا يتم طلب أي مدفوعات مالية من قبل عملائنا، وبالتالي فإننا ننصح بعدم مشاركة أي معلومات شخصية أو متعلقة بالحسابات المصرفية مع أي طرف ثالث. إذا كنت تشك في وقوع أي احتيال أو سوء تصرف، فيرجى التواصل معنا من خلال تعبئة النموذج الموجود على الصفحة اتصل بنا
