Sales Administration Support-1

The Cigna Healthcare Group is a global health service company dedicated to helping people improve their health wellbeing and peace of mind.

Cigna KSA is the first international insurance companys branch that has obtained the license in KSA licensed in Saudi Arabia in February 2023 as a Health Insurance Company. It started its operations by the end of 2023.

Cigna is committed to its Middle East and Africa (MEA) business which it regards as an exciting engine for growth. Working closely with Cignas International businesses around the World Cigna MEA serves sectors including our significant corporate business across MEA Governments seeking sector and population health solutions and cover for high networth individuals worldwide using solutions based in the insurance sector as well as the provision of services. With major business wins to date this business is wellpositioned for the future and the successful candidate will be a key and valued contributor to Cigna MEA. Cigna is excited to have the opportunity to play a key role in the growth and innovation of the Saudi Arabian health services industry. Aligned with Vision 2030 Cigna aims to deliver global best practice health capabilities and innovation and to bring a world of cuttingedge technology and global expertise to the Saudi Arabian healthcare system.

We are currently looking to hire a Sales Support Associate Analyst to join our Amazing Team in Riyadh.

Responsibilities :

To manage quote requests and proposals using manual quoting tool for all locations and for both SME and corporate team (direct and broker channel)

Mailbox management Completion of allocated QR by end of day.

Submission of daily productivity reports.

Working collaboratively within the support and broader sales team

Responding to underwriters broker and clients queries within TAT

Supporting important sales projects

Building trust/relationships with internal teams and brokers/clients Salesforce management reports and internal calls

Product mastery

Contribute towards building and improvisation of internal processes and guidelines

Supporting sales team and enabling them to sell when they are away for meetings

Business awareness and prioritization

Strong interpersonal skills with good verbal and written communication to internal and external clients.

Provide the highest levels of customer service striving for first contact resolution responding within given timelines written or verbal

Build relations with internal departments to ensure all resources are utilized to the benefit of the client/broker working within the regional benefits and reaching out to relevant service teams where necessary

Work well in a team environment.

Efficiency and Accuracy

Handling objections which usually happens on multiple brokers/channels

Proactiveness and taking accountability

Ensure the accuracy completeness and compliance of the documents before it is sent for onboarding and policy installation.

Verify that all information provided is in compliance with regulations and company policies.

Should be working from Sunday to Thursday ideally in line with KSA timings. However we can be flexible depending on the workload and availability

About The Cigna Group

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.