We are seeking a dynamic and experienced Hotel Manager to lead our prestigious hotel in Jeddah Saudi Arabia. The ideal candidate will oversee all aspects of hotel operations ensuring exceptional guest experiences while maximizing profitability and maintaining the highest standards of service.
- Develop and implement strategic plans to enhance guest satisfaction revenue and overall hotel performance
- Oversee daily operations including front office housekeeping food and beverage and maintenance departments
- Manage and mentor a diverse team of staff fostering a culture of excellence and continuous improvement
- Analyze financial reports budgets and market trends to make informed business decisions
- Ensure compliance with local regulations health and safety standards and company policies
- Develop and maintain relationships with key clients partners and stakeholders
- Implement effective marketing strategies to increase occupancy rates and revenue
- Address and resolve guest complaints promptly and professionally
- Stay updated on industry trends and implement innovative practices to maintain a competitive edge
Qualifications :
- Bachelors degree in Hospitality Management Business Administration or related field; advanced degree or professional certifications (e.g. Certified Hotel Administrator) preferred
- Minimum 5 years of experience in hotel management or related hospitality roles preferably in luxury or upscale hotels
- Proven track record in financial management revenue optimization and budgeting
- Excellent leadership and team management skills with the ability to motivate and develop staff
- Strong problemsolving abilities and decisionmaking skills
- Exceptional communication and interpersonal skills with fluency in English; Arabic language skills highly desirable
- Proficiency in hotel management software and systems
- Indepth knowledge of the Saudi Arabian hospitality industry cultural norms and local regulations
- Demonstrated ability to deliver outstanding customer service and handle highpressure situations
- Experience in marketing sales and public relations within the hospitality sector
- Flexibility to work irregular hours including weekends and holidays as required
Additional Information :
- Being a Raffles employee means embodying and conveying the brand and the company mindset through our Heartiest service culture.
Remote Work :
No
Employment Type :
Fulltime