E-Commerce Specialist

Job Description

• Assisting the customer in fully preparing the store, starting from the home page through the rest of the store pages.
• Communicate with suppliers and merchants and follow up purchase requests with them.
• Communicate with clients through chat and email.
• Managing orders with customers and following up with shipping companies starting from the beginning of making an order and updating its status until it is successfully delivered to the customer.
• Fully manage divisions and products with constantly updated images, data, pricing and inventory.
• Optimizing and activating the applications and services on the ExpandCart platform to ensure increased sales and better customer service.
• Take responsibility for solving store problems and communicating with the company's technical support.

Job Requirements

• BSc degree in Ecommerce or relevant field.
• From 1 to 2 years of previous experience in the same field.
• Knowledgeable of the e-Commerce space that includes marketing strategies, product development, competitive strategies, consumer research, industry trends and usability best practices.
• Aware of online sales strategies to be applied through different platforms.